Summary of Provider Newsroom U.S. commercial medical articles

Care coordination can improve patient experiences

May 19, 2025

In today’s complex health care environment, effective care coordination is more important than ever. Primary care providers are uniquely positioned to lead care coordination, acting […]

Improving patient outcomes for Initiation and Engagement of Substance Use Disorder Treatment HEDIS measure

May 16, 2025

The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […]

Adoption of LOCUS and CALOCUS-CASII Criteria in New York postponed

May 12, 2025

Evernorth® Behavioral Health’s (Evernorth’s) adoption of the Level of Care Utilization System (LOCUS) for adults and the Child and Adolescent Level of Care/Service Intensity Utilization […]

Partnership with LexisNexis Risk Solutions for provider data management

May 9, 2025

On August 15, 2024, we began partnering with LexisNexis®1 Risk Solutions to help ensure we remain compliant with local and federal data validation mandates and […]

Annual wellness visits – An excellent time to update medical records

May 8, 2025

Annual wellness visits or Prospective Program health assessments are a great opportunity to update and reconcile your patients’ medical records. Consistent, complete, and accurate documentation, […]

Case management treatment plan requests help support patient care

May 7, 2025

To help support your care of patients with Cigna Healthcare® plans who have certain medical conditions, we offer holistic support through a comprehensive case management […]

The power of nurses: A lasting impact on care

May 6, 2025

Nurses are a vital force in health care—bringing clinical knowledge, deep compassion, and  steady support to patient interactions. The Cigna Group is proud to work […]

A Message of Thanks to Nurses

May 5, 2025

As Chief Medical Officer for Cigna Healthcare®, I want to express my deepest gratitude to nurses everywhere. Nursing is a profession grounded in both strength […]

Updated Advanced Primary Care Management information

April 30, 2025

Please be aware of an important change to the Cigna Healthcare® Medicare Advantage provider manual to include information on advanced primary care management reimbursement. Effective June 1, 2025, […]

Effective communication is key

April 21, 2025

While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […]

Specialty Medical Injectables with Reimbursement Restriction

April 15, 2025

Our Specialty Medical Injectables with Reimbursement Restriction guidelines state that certain injectables must be dispensed and their claims must be submitted by a Cigna Healthcare–contracted […]

Health Care Service Corporation acquisition of Cigna Healthcare Medicare business complete 

April 3, 2025

On March 19, 2025, The Cigna Group announced the completion of the sale of its Medicare and CareAllies businesses to Health Care Service Corporation (HCSC). The […]

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