U.S. Commercial
Provider News

Get the latest Cigna Healthcare U.S. commercial medical updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Welcome to the Provider Newsroom

April 1, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is now more readily available and easier to access with the launch […] Read more >

Change Healthcare – latest updates

April 23, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and you – our health care […] Read more >

Digital ID cards are here

April 1, 2024

Have you noticed that more of your patients are presenting their Cigna Healthcare ID card to you digitally? We are in the process of fully […] Read more >

Policy and coverage updates

April 1, 2024

Cigna Healthcare coverage policies can help you to interpret standard health coverage plan provisions. Access the latest updates.  Read more >

Administrative news and reminders

April 1, 2024

For all lines of business, one of our primary goals is to ease the administrative burden for providers. Explore how together we can collaboratively support […] Read more >

Webinar schedule for digital solutions

May 21, 2024

You’re invited to join interactive, web-based demonstrations of the Cigna for Health Care Professionals website (CignaforHCP.com). Learn how to navigate the site and perform time-saving […] Read more >

Clinical, reimbursement, and administrative policy updates

May 17, 2024

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […] Read more >

Virtual speech therapy offers easy access and flexibility

May 13, 2024

May is National Speech-Language-Hearing Month. Approximately 46 million Americans experience some form of communication disorder, which can negatively affect their physical and mental health. Early […] Read more >

Coordination of care

May 6, 2024

Coordination of care is the process by which a patient’s team of providers cooperatively help coordinate care management and ensure access to quality, cost-effective care. […] Read more >

Cigna Healthcare quality resources and more

May 6, 2024

We want you to have the latest information about our quality initiatives, case management programs, and health and wellness programs, as well as medical and […] Read more >

Celebrating National Nurses Week: In recognition of your dedication and contributions

May 6, 2024

A message to nurses on behalf of The Cigna Group As the son of a nurse who started her career caring for wounded soldiers during […] Read more >

2024 HEDIS and QRS Quick Reference Guide for Collaborative Accountable Care program

May 1, 2024

To support the Healthcare Effectiveness Data and Information Set (HEDIS®),* we request data each year from provider groups (“Groups”) that participate in one of the […] Read more >

Advance care planning and the important role of health care providers

April 29, 2024

When your patients create advance directives, they are more likely to get the care they prefer at the end of their lives.1 Advance directives can […] Read more >

Coming soon: New digital correspondence on the Cigna for Health Care Professionals website

April 17, 2024

Beginning in the second quarter of 2024, Cigna Healthcare will continue to leverage the power of technology and data with the launch of digital claim […] Read more >

Nonpharmacological pain management treatment

April 13, 2024

Nonpharmacological pain management treatment is the management of pain without the use of medication. Evidence suggests nonpharmacological analgesic therapies can provide relief to those experiencing […] Read more >

Cigna Collaborative Care Hospital program pledge enhancements

April 8, 2024

On April 1, 2024, a more streamlined process became effective for hospitals and health systems that participate in the Cigna Collaborative Care® (CCC) Hospital program […] Read more >

CignaforHCP.com and EFT fraud prevention

April 1, 2024

Fraudulent activity related to website access and electronic funds transfer (EFT) is on the rise. Every day, many providers perform EFT and other transactions on […] Read more >

Behavioral Health Centers of Excellence program

April 1, 2024

The Evernorth Behavioral Health Centers of Excellence (COE) program is designed to meet the growing customer demand for information about patient outcomes (quality) and cost […] Read more >

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