U.S. Commercial
Provider News

Get the latest Cigna Healthcare U.S. commercial medical updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Cigna Healthcare removes 96 codes from the list of services that require prior authorization

May 30, 2025

Cigna Healthcare continuously evaluates codes based on their usage, the latest evidence-based standards of care, and feedback from our stakeholders. To help reduce the paperwork and […] Read more >

Why clinical information matters in prior authorization requests for weight loss medications

August 15, 2025

Obesity is a serious health issue that often involves comorbid conditions such as diabetes, heart disease, and high blood pressure. As more patients seek help […] Read more >

Preventive care saves lives and providers play a vital role in making that happen

August 26, 2025

Early detection remains one of the most powerful tools in the fight against cancer. Preventive care screenings—such as mammograms, colonoscopies, Pap tests, and low-dose CT […] Read more >

Lactation counseling for your patients with Cigna Healthcare plans

July 31, 2025

Breastfeeding during the first few months of an infant’s life — a key period of early growth and development — has significant health impacts for […] Read more >

2026 Cigna Care Designation and Tier 1 results

June 25, 2025

Cigna Healthcare® regularly evaluates the quality and cost-efficiency information of in-network providers in 21 specialty types, including primary care. Providers who meet specific criteria may […] Read more >

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >

Cigna Healthcare Announces Actions to Accelerate Access to Care and Improve Patient and Physician Experience

February 28, 2025

Cigna Healthcare, the health benefits division of The Cigna Group, announced the first in a series of planned actions to improve the healthcare experience for […] Read more >

Timely communication of test results

September 9, 2025

When and how results are shared may vary depending on the type of clinical test, where it is performed, and the practice’s established procedures. However, […] Read more >

Cervical cancer: A provider’s guide to prevention, communication, and quality care

September 9, 2025

Cervical cancer is highly preventable when detected early through routine screenings and vaccinations.1 As trusted health care professionals, providers are essential in guiding patients through […] Read more >

New Reimbursement Policy for Professional Evaluation and Management Services Claims effective October 1, 2025

September 9, 2025

At-a-glance– New Policy: The new Cigna Healthcare® Evaluation and Management Coding Accuracy (R49) medical reimbursement policy will take effect on October 1, 2025, aligning with […] Read more >

The power of the provider to drive HPV vaccine acceptance

September 3, 2025

Human papillomavirus (HPV) is the most prevalent sexually transmitted infection in the United States and a leading cause of several cancers, including cervical, anal, penile, […] Read more >

Expanding the reach of your practice for connected heart health care

August 29, 2025

It’s the silent killer1 and the leading cause of death for men, women, and people of most racial and ethnic groups.2 The statistics highlight the increasingly complex […] Read more >

Latest news for Cigna Healthcare providers

August 27, 2025

Thanks for visiting the Provider Newsroom, your hub for Cigna Healthcare updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >

Reminder: Best practices to verify patient information before claim submission

August 21, 2025

There are various reasons why claims may be pended or denied, including instances where they are inadvertently paid under an incorrect patient profile. Oftentimes, the […] Read more >

Early screening saves lives: Colorectal cancer doesn’t wait for age

August 21, 2025

Colorectal cancer is the second leading cause of cancer-related deaths for both men and women in the United States and is largely preventable with regular […] Read more >

New network option supports Cigna Healthcare Garden State plan

August 13, 2025

Effective July 1, 2025, a new network option, the Open Access Plus (OAP) New Jersey (NJ) Network, supports customers with Cigna Healthcare® Garden State plan […] Read more >

The importance of alerting us to expedited appeals that need immediate attention

August 6, 2025

In today’s complex health care landscape, timely access to necessary medical services can be paramount to achieving optimal patient health outcomes. You play a critical […] Read more >

Expedited appeal submission tips

August 6, 2025

There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >

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