U.S. Commercial
Provider News

Get the latest Cigna Healthcare U.S. commercial medical updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Cigna Healthcare removes 96 codes from the list of services that require prior authorization

May 30, 2025

Cigna Healthcare continuously evaluates codes based on their usage, the latest evidence-based standards of care, and feedback from our stakeholders. To help reduce the paperwork and […] Read more >

2026 Cigna Care Designation and Tier 1 results

June 25, 2025

Cigna Healthcare® regularly evaluates the quality and cost-efficiency information of in-network providers in 21 specialty types, including primary care. Providers who meet specific criteria may […] Read more >

Cigna Healthcare Announces Actions to Accelerate Access to Care and Improve Patient and Physician Experience

February 28, 2025

Cigna Healthcare, the health benefits division of The Cigna Group, announced the first in a series of planned actions to improve the healthcare experience for […] Read more >

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >

The Cigna Group champions Workforce Mental Health Summit, stressing importance of employer support

May 27, 2025

Mental health is a top issue in the U.S. and there is a growing need for support to allow communities, individuals, and businesses to thrive. […] Read more >

National Immunization Awareness Month: The value of provider recommendations

July 30, 2025

August is National Immunization Awareness Month, and an ideal time to highlight the importance of vaccinations with your patients of all ages, especially those who […] Read more >

Lactation counseling for your patients with Cigna Healthcare plans

July 31, 2025

Breastfeeding during the first few months of an infant’s life — a key period of early growth and development — has significant health impacts for […] Read more >

Latest news for Cigna Healthcare providers

July 30, 2025

Thanks for visiting the Provider Newsroom, your hub for Cigna Healthcare updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >

Help expedite quality of care delivery through complete clinical documentation

July 23, 2025

To help ensure your patients receive the appropriate level of care without unnecessary delays, and that you receive the proper reimbursement, Cigna Healthcare® prioritizes delivering […] Read more >

Metabolic screenings and therapy for patients prescribed antipsychotic medications

July 21, 2025

While the use of atypical antipsychotic medications can be effective in the management of mental health disorders in adults, children, and adolescents, they also increase […] Read more >

2025 Clinical, reimbursement, and administrative policy updates

July 11, 2025

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […] Read more >

Ambulatory medical record reviews

July 1, 2025

Providers with good clinical documentation processes know how vital this can be to delivering quality health care services. It not only helps their patients to […] Read more >

Oncology drug dose rounding program: July 7 drug list update

July 1, 2025

On January 1, 2025, Cigna Healthcare® began an oncology drug dose rounding program to reduce drug waste for a variety of injectable oncology drugs while […] Read more >

Alternative pain management services and medications

July 1, 2025

Massachusetts House Bill 5143 includes provisions for alternative treatments for pain management. We have identified possible alternative pain management services and medications that may be […] Read more >

Massachusetts—Reminder to update your online provider directory listing

July 1, 2025

It is important to Cigna Healthcare® and our customers that your provider directory demographics are accurate. Please periodically review your information in the current provider […] Read more >

New Reimbursement Policy for Professional Evaluation and Management Services Claims effective October 1, 2025

July 1, 2025

Cigna Healthcare® will implement a new reimbursement policy, Evaluation and Management Coding Accuracy (R49), to review professional claims billed with Current Procedural Terminology (CPT®) evaluation […] Read more >

Webinar schedule for digital solutions

June 24, 2025

You’re invited to join interactive, web-based demonstrations of the Cigna for Health Care Professionals website (CignaforHCP.com). Learn how to navigate the site and perform time-saving […] Read more >

Simplifying and reducing prior authorization with industry peers

June 23, 2025

Cigna Healthcare® recognizes its responsibility to make the health care experience better for all those we serve, which is why earlier this year we announced […] Read more >

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