Behavioral Health
Provider News

Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Welcome to the Provider Newsroom

April 1, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is now more readily available and easier to access with the launch […] Read more >

Call-to-action: Help your patients navigate their cancer diagnosis

May 15, 2024

Earn a certificate or attest to advanced training in psychosocial oncology Thank you for responding to Evernorth Behavioral Health’s call-to-action to improve patient access to […] Read more >

Provider.Evernorth.com: provider portal enhancements accessible to registered users with entitlement

May 15, 2024

In keeping with its commitment to harnessing the power of technology and data, Evernorth® Behavioral Health has made the following enhancements to the provider portal […] Read more >

Recognizing providers during national Mental Health Awareness Month

May 10, 2024

A message to all behavioral health providers In recognition of Mental Health Awareness Month, Evernorth® Behavioral Health thanks all providers who work in the behavioral […] Read more >

Celebrating National Nurses Week: In recognition of your dedication and contributions

May 6, 2024

A message to nurses on behalf of The Cigna Group As the son of a nurse who started her career caring for wounded soldiers during […] Read more >

Behavioral health resources for your patients

April 9, 2024

We’re here to help You play a central role in your patients’ overall health. That puts you in a unique position to educate your patients […] Read more >

Diabetes care

April 1, 2024

The prevalence of diabetes is rising at an alarming rate in the United States. According to the Centers for Disease Control and Prevention, 11.3 percent […] Read more >

Administrative tutorials: Resources for a successful partnership

April 1, 2024

At Evernorth, improving your experience with us is a priority. Our administrative tutorials will help you partner most effectively with us. Explore the resources below […] Read more >

Keep your online directory profile up-to-date

April 1, 2024

As part of the Consolidated Appropriations Act (CAA) that went into effect January 1, 2022, participating providers are required to notify Evernorth Behavioral Health whenever […] Read more >

The importance of continuity and coordination of care

April 1, 2024

Continuity of care is the process by which patients and their team of providers are cooperatively involved to help coordinate health care management and ensure […] Read more >

Frequently asked questions: EAP administration

April 1, 2024

More than 20 million customers nationwide have access to our standard Employee Assistance Program (EAP) or to a bundled solution for short-term counseling and work/life […] Read more >

Eligibility verification enhancement for patients with plans administered by a third party

April 1, 2024

In the fourth quarter of 2023, we implemented an enhancement that allows you to verify eligibility for your patients with Cigna Healthcare plans administered by […] Read more >

Eligibility verification enhancement for patients with plans administered by a third party

April 1, 2024

On October 31, 2023, we implemented an enhancement that allows you to verify eligibility for your patients with Cigna Healthcare plans administered by a third-party […] Read more >

Notable information and reminders

April 1, 2024

We want to share with our valued behavioral health providers some important administrative reminders when caring for an Evernorth Behavioral Health and/or Cigna Healthcare customer.  […] Read more >

Diabetes screening: Recommendations for psychiatrists

April 1, 2024

While the use of atypical anti-psychotic medications can be effective in the management of mental health disorders in adults, children, and adolescents, they also increase […] Read more >

Digital ID cards are here

April 1, 2024

Have you noticed that more of your patients are presenting their Cigna Healthcare ID to you digitally? Cigna Healthcare is in the process of fully […] Read more >

Patient outcomes for Initiation and Engagement of Alcohol and Other Drug Treatment (IET) HEDIS measure

April 1, 2024

The Healthcare Effectiveness Data and Information Set (HEDIS®) is one of health care’s most widely used performance improvement tools. More specifically, it’s a core set […] Read more >

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