Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
November 6, 2025
Dr. Flaster, who joined the company last year as Chief Medical Officer of Cigna Healthcare, will now serve in an expanded enterprise role across both […] Read more >
October 6, 2025
Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >
September 21, 2025
Beginning September 27, users will experience newly designed login screens on the Evernorth provider portal (Provider.Evernorth.com). This enhancement is part of an ongoing effort to […] Read more >
September 18, 2025
At Evernorth® Behavioral Health, we know that when medical and behavioral health providers work together, patients benefit. That is why we are committed to supporting continuity […] Read more >
September 2, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)* is one of health care’s most widely used performance improvement tools. More specifically, it’s a core set […] Read more >
August 13, 2025
As part of the Affordable Care Act (ACA), Cigna Healthcare® Individual & Family Plans must comply with the ACA risk-adjustment program. The program’s aim is […] Read more >
May 16, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >
November 3, 2025
Evernorth® Behavioral Health continues to enhance the Evernorth provider portal (Provider.Evernorth.com) by leveraging technology and data to streamline your experience. Our latest updates to claim-related […] Read more >
October 22, 2025
There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >
October 22, 2025
When time is of the essence, delayed or denied claims can have negative effects for both providers and patients. For providers, this may mean additional […] Read more >
October 17, 2025
Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >
October 15, 2025
Women have unique health care needs that require specialized attention throughout all stages of life. To improve health care experiences for women, it is essential […] Read more >
October 15, 2025
Quality care is at the heart of what you do – and it’s our mission, too. Thanks to your dedication and the guidance of our […] Read more >
October 13, 2025
New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >
October 13, 2025
California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >
October 9, 2025
Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […] Read more >
October 1, 2025
We appreciate the dedication you bring to your work providing care to customers with Evernorth® (Evernorth) Behavioral Health and Cigna Healthcare® coverage. The following key […] Read more >
September 18, 2025
Beginning with dates of service on or after April 1, 2025, Healthcare Common Procedure Coding System (HCPCS) code J1299 is required for the prior authorization […] Read more >
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