Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
January 13, 2025
To ensure our customers and provider partners in California receive the support they may need while coping with the tragic wildfires, Evernorth® Behavioral Health and […] Read more >
October 2, 2024
Evernorth Behavioral Health uses the MCG™ Behavioral Health Guidelines for guidance in conducting mental health level of care medical necessity reviews for all health plan […] Read more >
October 2, 2024
In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […] Read more >
November 1, 2024
Beginning January 1, 2025, Cigna Healthcare℠ will no longer offer Individual & Family Plans (IFPs) in the following markets: As a result, customers in the […] Read more >
October 2, 2024
New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >
December 10, 2024
Evernorth® Behavioral Health (Evernorth) is committed to helping health care providers deliver timely care to patients by reducing the administrative burden. Therefore, effective January 1, […] Read more >
December 4, 2024
Attention deficit hyperactivity disorder (ADHD) is one of the most common behavioral health disorders affecting children. The main features include hyperactivity, impulsiveness, and an inability […] Read more >
January 17, 2025
It’s always a good idea to verify a patient’s benefits and eligibility prior to rendering services. To save time and ease your administrative burden, Evernorth® […] Read more >
January 17, 2025
Check eligibility and benefits prior to rendering services As many benefit plans change at the beginning of the year, we recommend that you confirm a […] Read more >
January 13, 2025
Evernorth® Behavioral Health (Evernorth) is committed to helping you find the answers you need as quickly as possible. To that end, we have developed this […] Read more >
January 13, 2025
You’re invited to join interactive, web-based demonstrations of the Evernorth® Provider website (Provider.Evernorth.com). Learn how to navigate the site and perform time-saving transactions, such as […] Read more >
December 4, 2024
As part of our continuity and coordination of care efforts, Evernorth® Behavioral Health monitors the exchange of information between behavioral and medical providers. Annually, we […] Read more >
November 12, 2024
Evernorth® Behavioral Health (Evernorth) periodically adopts and approves evidence-based behavioral clinical practice guidelines published by recognized professional practice societies. We schedule formal reapproval of the practice guidelines […] Read more >
November 1, 2024
The Evernorth® Behavioral Administrative Guidelines for participating providers, clinics, and facilities contain our administrative guidelines and program requirements, policies, rules, and procedures pertaining to providing […] Read more >
October 28, 2024
Beginning November 2, 2024, Evernorth® Behavioral Health (Evernorth), will adopt the use of The ASAM Criteria, 4th Edition to conduct substance use level of care […] Read more >
October 21, 2024
Evernorth® Behavioral Health (Evernorth) is committed to helping customers access behavioral care when they need it. To support these efforts, we have established standards regarding […] Read more >
October 18, 2024
Each year, Evernorth® Behavioral Health is required to evaluate its Behavioral Complex Case Management Program for accreditation purposes. Following are key findings from the 2023 […] Read more >
October 16, 2024
Quality care is critical to protecting and improving the health and well-being of our customers. With the help of our behavioral health quality committee, Evernorth® […] Read more >
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