Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
October 2, 2024
Evernorth Behavioral Health uses the MCG™ Behavioral Health Guidelines for guidance in conducting mental health level of care medical necessity reviews for all health plan […] Read more >
October 2, 2024
California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >
October 2, 2024
In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […] Read more >
November 1, 2024
Beginning January 1, 2025, Cigna Healthcare℠ will no longer offer Individual & Family Plans (IFPs) in the following markets: As a result, customers in the […] Read more >
October 2, 2024
New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >
December 10, 2024
Evernorth® Behavioral Health (Evernorth) is committed to helping health care providers deliver timely care to patients by reducing the administrative burden. Therefore, effective January 1, […] Read more >
December 4, 2024
Attention deficit hyperactivity disorder (ADHD) is one of the most common behavioral health disorders affecting children. The main features include hyperactivity, impulsiveness, and an inability […] Read more >
December 4, 2024
As part of our continuity and coordination of care efforts, Evernorth® Behavioral Health monitors the exchange of information between behavioral and medical providers. Annually, we […] Read more >
November 12, 2024
Evernorth® Behavioral Health (Evernorth) periodically adopts and approves evidence-based behavioral clinical practice guidelines published by recognized professional practice societies. We schedule formal reapproval of the practice guidelines […] Read more >
November 1, 2024
The Evernorth® Behavioral Administrative Guidelines for participating providers, clinics, and facilities contain our administrative guidelines and program requirements, policies, rules, and procedures pertaining to providing […] Read more >
October 28, 2024
Beginning November 2, 2024, Evernorth® Behavioral Health (Evernorth), will adopt the use of The ASAM Criteria, 4th Edition to conduct substance use level of care […] Read more >
October 21, 2024
Evernorth® Behavioral Health (Evernorth) is committed to helping customers access behavioral care when they need it. To support these efforts, we have established standards regarding […] Read more >
October 18, 2024
Each year, Evernorth® Behavioral Health is required to evaluate its Behavioral Complex Case Management Program for accreditation purposes. Following are key findings from the 2023 […] Read more >
October 16, 2024
Quality care is critical to protecting and improving the health and well-being of our customers. With the help of our behavioral health quality committee, Evernorth® […] Read more >
October 11, 2024
The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is readily available and easy to access through our Provider Newsroom, designed […] Read more >
October 10, 2024
As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you’ll notice that the Cigna for Healthcare […] Read more >
September 24, 2024
We would like to share the following important administrative reminders with behavioral health providers caring for Evernorth® Behavioral Health and/or Cigna Healthcare customers. + Administrative guidelines […] Read more >
September 23, 2024
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is a widely used performance improvement tool. More specifically, it’s a core set of measures that provide […] Read more >
Please let us know what you think of the Provider Newsroom information and news.
Contact Us
Administrative Tips
Digital Tools