The importance of continuity and coordination of care

New rejection codes for Medicare Advantage claims

November 19, 2024

On December 5, our claim processing system for Cigna HealthcareSM Medicare Advantage plans will be updated to include new rejection codes. This may result in […]

Maryland access to evaluation/treatment requirements

November 18, 2024

The Maryland Insurance Administration requires in-network providers to have policies and procedures in place to ensure that customers can be evaluated and/or treated for urgent* […]

Helping your patients get better sleep can improve their overall health

November 18, 2024

Research shows that inadequate sleep is linked to worsening cardiovascular disease, chronic obstructive pulmonary disease, diabetes, obesity, depression, and impaired cognitive function. Furthermore, poor sleep […]

Helpful tool to address depression in a primary care setting

November 13, 2024

Seasonal transitions can bring about a range of emotions. These may include excitement but also anxiety related to family challenges/dynamics and financial impact as well […]

Behavioral health clinical practice guidelines

November 12, 2024

Evernorth® Behavioral Health (Evernorth) periodically adopts and approves evidence-based behavioral clinical practice guidelines published by recognized professional practice societies. We schedule formal reapproval of the practice guidelines […]

California HMO provider appointment access and availability

November 11, 2024

When patients receive the right care at the right time, it can result in better health outcomes and an improved care experience. The State of […]

Cardiac arrest on the rise: What your patients need to know

November 8, 2024

Cardiac arrest affects nearly 1,000 people a day—not only those with known heart issues, but people who may think they are healthy and have no […]

Appropriate antibiotic prescribing and education key to reducing antibiotic resistance

November 8, 2024

Cold and flu season is here, and with it comes an increase in patients with respiratory infections ranging from the common cold to respiratory syncytial […]

Healthcare Effectiveness and Data Information Set: Measure for Use of Imaging Studies for Low Back Pain

November 5, 2024

It’s estimated that 75 to 85 percent of Americans will experience some type of lower back pain during their lifetime.¹ To assist in diagnosing the […]

Individual & Family Plans market changes effective January 1, 2025

November 1, 2024

Beginning January 1, 2025, Cigna Healthcare℠ will no longer offer Individual & Family Plans (IFPs) in the following markets: As a result, customers in the […]

Evernorth Behavioral Health – Updated administrative guidelines now available

November 1, 2024

The Evernorth® Behavioral Administrative Guidelines for participating providers, clinics, and facilities contain our administrative guidelines and program requirements, policies, rules, and procedures pertaining to providing […]

The importance of behavioral health integration in primary care

November 1, 2024

Treating both physical and mental health simultaneously can lead to better management of chronic conditions, reduced health care costs, and improved quality of life.1 We […]

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