A message to behavioral health professionals this Mental Health Awareness Month

Effective communication is key

April 21, 2025

While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […]

Specialty Medical Injectables with Reimbursement Restriction

April 15, 2025

Our Specialty Medical Injectables with Reimbursement Restriction guidelines state that certain injectables must be dispensed and their claims must be submitted by a Cigna Healthcare–contracted […]

Behavioral coverage policy update: Transcranial magnetic stimulation for major depressive disorder

April 11, 2025

We routinely review our coverage, reimbursement, and administrative policies for potential updates. In that review, we take into consideration one or more of the following: […]

Updated resources for applied behavior analysis

April 8, 2025

Evernorth® Behavioral Health (Evernorth) is pleased to inform you of updated resources for the applied behavior analysis (ABA) level of care. Prior authorization forms The […]

Health Care Service Corporation acquisition of Cigna Healthcare Medicare business complete 

April 3, 2025

On March 19, 2025, The Cigna Group announced the completion of the sale of its Medicare and CareAllies businesses to Health Care Service Corporation (HCSC). The […]

2025 Clinical, reimbursement, and administrative policy updates

April 1, 2025

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […]

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […]

Reminder: New rejection codes for Medicare Advantage claims

March 27, 2025

On December 5, our claim processing system for Cigna Healthcare® Medicare Advantage plans was updated to include new rejection codes. This may result in claim […]

Adoption of MCG Behavioral Health Guidelines for applied behavior analysis level of care in Virginia

March 25, 2025

Effective April 1, 2025, Evernorth® Behavioral Health (Evernorth) will adopt the MCG Behavioral Health Guidelines for applied behavior analysis (ABA) level of care in Virginia.  […]

Health equity resources for your practice

March 24, 2025

As a provider in the Cigna Healthcare℠ Medicare Advantage network, you have a deep understanding of the community you serve. There are a variety of […]

Cigna Healthcare Medicare Advantage transaction Frequently asked questions

March 19, 2025

Updated for transaction close: March 19, 2025 The acquisition of Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […]

Welcome, Cigna Healthcare Medicare Advantage Providers: A message from Health Care Service Corporation

March 19, 2025

Welcome to Health Care Service Corporation. The transaction to acquire Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […]

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