September 2026

In case you missed them, here is a recap of and links to all of the behavioral health articles that were published in the Provider Newsroom in September

California language assistance services requirements

(September 24, 2026) California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP).

New Mexico language assistance services requirements

(September 24, 2026) New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing abilities that qualify under the Americans with Disabilities Act (ADA) for sign language.

Improving follow-up care for children prescribed ADHD medication

(September 17, 2026) Attention-deficit/hyperactivity disorder (ADHD) is one of the most common behavioral health conditions in children, and from January through December 2025, follow-up care rates among in-network Evernorth® Behavioral Health providers declined for children prescribed ADHD medication. 

Provider.Evernorth.com enhancements make it easier to upload and track status of pended claim attachments

(September 14, 2026) Enhancements to the Evernorth® Provider Portal (Provider.Evernorth.com) are now effective, making it easier to submit supporting documentation for pended claims and track its status.

Supporting metabolic health and psychosocial care for patients taking antipsychotic medications

(September 1, 2026) Antipsychotic medications can be effective in managing mental health conditions in adults, children, and adolescents, but they may also increase the risk of weight gain and metabolic complications. By identifying metabolic changes early, you can help reduce your patients’ risk of diabetes, cardiovascular disease, and other long-term health complications associated with treatment.