Credentialing with multiple health plans is about to get easier. Evernorth® Behavioral Health and Cigna Healthcare® are participating in a new, multi-payer initiative called the National Shared Credentialing Program (SharedCred®), facilitated by CertifyOS®. By coordinating credentialing and recredentialing across several health plans, including UnitedHealthcare® and Centene®, the program is intended to reduce duplicative work for you and your staff. While credentialing across health plans will be streamlined, health plans will continue to make their own credentialing and network participation decisions.

When SharedCred begins

SharedCred will roll out state by state in phases, starting November 16, 2026, with in-network behavioral health and medical providers in Alabama, Montana, North Dakota, South Dakota, and Wyoming. More states will be added throughout 2027 as the program expands.

What to expect

For most providers, very little will change. If your DataSpring (formerly Council for Affordable Quality Healthcare^®) provider data profile, attestation, and primary credentialing contact email are current, your credentialing experience should remain largely the same.

The one change you may notice is to your recredentialing date. As participating health plans align their credentialing cycles, your date may shift once to fit a coordinated 36-month schedule.

If CertifyOS needs information from you, they’ll email you directly at the address in your DataSpring provider data profile. So you don’t miss these requests, watch for messages from Outreach@CertifyOS.com.

Action to take now

Log in to DataSpring to confirm that your provider data profile, attestation, and credentialing contact email are accurate. A few minutes today can help ensure a smooth transition for you and your practice.