COVID-19 post-PHE resources and reminders

Enhancing care for diverse patient populations: Cultural resources for providers

September 30, 2025

As your patient population becomes increasingly diverse, delivering personalized care requires thoughtful consideration, adaptability, and flexibility. Culturally responsive care goes beyond addressing specific health needs […]

Change in prior authorization administration for post acute care services, effective January 1, 2026

September 29, 2025

Effective January 1, 2026, HealthSpringSM will manage prior authorizations for Post Acute Care (PAC) services, including Skilled Nursing Facility, Inpatient Rehabilitation, Long Term Acute Care […]

Boosting flu vaccine confidence: Essential insights for providers

September 26, 2025

As we approach peak flu season, which is typically December and February, it’s crucial to encourage vaccinations for all patients six months and older. 1 […]

Breast cancer screening: A vital routine for life-saving outcomes

September 26, 2025

Breast cancer screening is critical in reducing mortality rates, yet the incidence of the disease continues to rise. Currently, breast cancer is projected to account […]

We’re Reducing Prior Authorization Response Times for Medicare Members

September 26, 2025

To ensure timely access to care, Cigna HealthCare* Medicare Advantage is adopting Centers for Medicare & Medicaid Services guidelines, effective Jan. 1, 2026. Learn what’s […]

Access Changes to Availity Essentials™

September 26, 2025

Since Availity Essentials became the provider portal for Cigna Healthcare® Medicare Advantage, some providers have had access to both Cigna Healthcare Medicare Advantage and Cigna […]

Prostate cancer screening: Closing the gap and saving lives through early detection

September 26, 2025

Prostate cancer has the widest racial disparity in cancer-related death nationwide.1 Black men experience higher incidence rates, more aggressive disease progression, and a mortality rate […]

FDA MedWatch

September 25, 2025

Maximize Patient Safety Through the FDA’s MedWatch Program MedWatch is a U.S. Food and Drug Administration (FDA) program for collecting reports on safety issues with […]

HealthSpring Benefit Plans Are Rolling Out for 2026

September 25, 2025

In preparation for our brand change to HealthSpringSM, we’re rolling out new benefit plans under the HealthSpring name during this year’s annual enrollment period. That […]

Provider – Frequently asked questions

September 25, 2025

The Cigna Healthcare® Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, is changing to HealthSpring℠. HealthSpring’s goal is to help […]

Outpatient hospital physical and occupational therapy site-of-care review

September 22, 2025

Effective October 1, 2025, American Specialty Health® (ASH), a Cigna Healthcare® national ancillary provider, will begin managing the medical necessity review of outpatient hospital sites […]

Changes to your Provider.Evernorth portal login screens

September 21, 2025

Beginning September 27, users will experience newly designed login screens on the Evernorth provider portal (Provider.Evernorth.com). This enhancement is part of an ongoing effort to […]

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