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Clinical, reimbursement, and administrative policy updates

July 26, 2024

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […]

Cigna Healthcare Medicare Advantage update: Discarded Drugs and Biologicals – JW Modifier and JZ Modifier Policy

July 26, 2024

We routinely review our coverage, reimbursement, and administrative policies for potential updates. In that review, we take into consideration one or more of the following: […]

Healthmap Solutions Chronic Kidney Disease Program will reach customers in 27 additional markets

July 25, 2024

Beginning in August, the Healthmap Solutions Chronic Kidney Disease (CKD) Program will be available for eligible patients with Cigna Healthcare℠ coverage in 27 new markets. […]

New digital correspondence on the Cigna for Health Care Professionals website

July 25, 2024

Updated July 23, 2024 Beginning in the second quarter of 2024, Cigna Healthcare will continue to leverage the power of technology and data with the […]

Expansion of Interwell Health value-based end-stage renal disease condition management program

July 25, 2024

Interwell Health® is a value-based kidney care company that helps support dialysis facilities manage the care of their patients undergoing dialysis treatment. Since 2017, Cigna […]

Typhoon affecting Cigna Healthcare’s call centers

July 24, 2024

Please note that our provider customer service team located in the Philippines is affected by Typhoon Gaemi. Therefore, health care providers attempting to contact us […]

Typhoon affecting Cigna Healthcare’s call centers

July 24, 2024

Please note that our provider customer service team located in the Philippines is affected by Typhoon Gaemi. Therefore, health care providers attempting to contact us […]

White coat syndrome: Why it matters

July 22, 2024

Patients who have a high blood pressure reading during a provider visit but a normal reading outside the office may suffer from white coat syndrome […]

Updates to the Code Editing Policy and Guidelines

July 16, 2024

We routinely review Evernorth Behavioral Health and Cigna Healthcare coverage, reimbursement, and administrative policies for potential updates while taking into consideration evidence-based medicine, professional society […]

Ambulatory Medical Record Review: Attestation requirement for participating providers in Illinois Health Maintenance Organization network

July 2, 2024

Annually, we conduct an Ambulatory Medical Record Review (AMRR) of participating providers in our Illinois Health Maintenance Organization (HMO) network.* To support this important aspect […]

2025 Cigna Care Designation reconsideration requests due August 23

July 1, 2024

Cigna Healthcare regularly evaluates the quality and cost-efficiency information of network-participating providers in 21 specialty types, including primary care. Physicians who meet specific criteria may […]

2024–2025 Cigna Healthcare Centers of Excellence designations

July 1, 2024

The Cigna Healthcare Centers of Excellence (COE) program is designed to meet the growing customer demand for information about patient outcomes (quality) and cost efficiency […]

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