Cigna Healthcare Medicare Advantage – Updates to the Preferred Provider Organization primary care provider attribution methodology

Cigna Healthcare Medicare Advantage: Customer ID card changes for the 2025 plan year

October 17, 2024

Effective for the 2025 plan year, Cigna HealthcareSM Medicare Advantage customer ID cards will no longer display the name and telephone number of the customer’s […]

2023 Behavioral Quality and Utilization Management program key findings

October 16, 2024

Quality care is critical to protecting and improving the health and well-being of our customers. With the help of our behavioral health quality committee, Evernorth® […]

EviCore by Evernorth to manage new precertification programs for Cigna Healthcare customers

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for additional services for Cigna Healthcare℠ customers. These services include certain cardiac and vascular […]

Cardiac and Vascular Intervention Program — Precertification to be managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for cardiac and vascular intervention procedures for […]

Spine surgery and related procedures added to musculoskeletal precertification program managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for spine surgeries and additional spine-related procedures […]

Molecular Laboratory Testing Program — Precertification to be managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for molecular laboratory tests for Cigna Healthcare℠ […]

Cigna Healthcare supports colorectal cancer screening

October 3, 2024

Guidelines now recommend colorectal cancer screening begin at age 451 for those at average risk. To encourage screening, Cigna Healthcare℠ participates in an annual national […]

California language assistance services requirements

October 2, 2024

California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […]

Partnering for inclusivity: Supporting providers in meeting language assistance services requirements

October 2, 2024

In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […]

New Mexico language assistance services requirements

October 2, 2024

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […]

Important administrative reminders

September 24, 2024

We would like to share the following important administrative reminders with behavioral health providers caring for Evernorth® Behavioral Health and/or Cigna Healthcare customers.  + Administrative guidelines  […]

Cigna Healthcare Helps Drive Adherence with Preventive Breast Screening

September 24, 2024

New industry recommendations advocate for earlier and more frequent mammograms Women who have regular mammograms are more likely to find cancer earlier and have better […]

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