Medicare Advantage
Provider News

Get updates for Cigna Healthcare Medicare Advantage, including the latest news and updates for a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

All articles

Welcome to the Provider Newsroom

April 1, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is now more readily available and easier to access with the launch […] Read more >

Typhoon affecting Cigna Healthcare’s call centers

July 24, 2024

Please note that our provider customer service team located in the Philippines is affected by Typhoon Gaemi. Therefore, health care providers attempting to contact us […] Read more >

Change Healthcare update: New payment options through Zelis

April 1, 2024

We thank providers for their patience as we work to resolve disruption from Change Healthcare’s cyber security incident. As an organization, we are focused on […] Read more >

Clinical, reimbursement, and administrative policy updates

July 26, 2024

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […] Read more >

Cigna Healthcare Medicare Advantage update: Discarded Drugs and Biologicals – JW Modifier and JZ Modifier Policy

July 26, 2024

We routinely review our coverage, reimbursement, and administrative policies for potential updates. In that review, we take into consideration one or more of the following: […] Read more >

Help your patients take control of their heart health

July 1, 2024

Because high blood pressure often has no symptoms, your patients may not be aware of their blood pressure numbers or risk for hypertension until a […] Read more >

Brand evolution migrates some emails to Cigna Healthcare or Evernorth Health Services

June 28, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >

Cigna Healthcare Medicare Advantage – Part B step therapy enhancements

June 5, 2024

Step therapy is a required process that applies to certain Medicare Advantage Part B prescription drugs. It requires customers to first try preferred medications over […] Read more >

Zelis to assist with payment integrity claim reviews for Cigna Healthcare Medicare Advantage

May 30, 2024

Cigna HealthcareSM is committed to providing efficient and accurate claims processing that is consistent with the Centers for Medicare & Medicaid Services and American Medicare […] Read more >

Cigna Healthcare Medicare Advantage patient support programs

May 29, 2024

Cigna Healthcare offers several in-home and telephonic patient support programs for your patients with Cigna Healthcare Medicare Advantage coverage that enable early intervention for their […] Read more >

Cigna Healthcare Medicare Advantage – Updates to the Preferred Provider Organization primary care provider attribution methodology

May 29, 2024

The Cigna HealthcareSM Medicare Advantage Preferred Provider Organization (PPO) Attribution team has made updates to the Medicare primary care provider (PCP) attribution methodology that are […] Read more >

Identifying and preventing common coding errors

May 22, 2024

As part of our commitment to the health of our customers, Cigna Healthcare takes reasonable steps to ensure that claim coding is accurate and complete. […] Read more >

Resources for coding accuracy and efficiency

May 22, 2024

Accurate diagnostic coding can improve payment timelines, help ensure accurate recordkeeping, and ultimately contribute to better overall patient care. Specificity Specificity in both documentation and […] Read more >

Use CPT II codes to boost HEDIS scores

May 22, 2024

Current Procedural Terminology Category II (CPT® II) codes simplify performance measure reporting, reduce the need for medical chart retrieval and abstraction, help close gaps in […] Read more >

The Inflation Reduction Act: Changes to Medicare Part D

May 22, 2024

The Inflation Reduction Act (IRA) was signed into law on August 16, 2022, and has significant impacts on the Medicare Part D program. The IRA […] Read more >

Practice Transformation Opportunities

May 21, 2024

Improve your patients’ experience with support from Cigna Healthcare Patient feedback is at the core of any successful practice. To help capitalize on steps you’re […] Read more >

Osteoporosis management in women supports quality care

May 13, 2024

Maintaining strong bones at every age through good nutrition and regular exercise is a fundamental part of your patients’ overall preventive health, but is especially […] Read more >

Virtual speech therapy offers easy access and flexibility

May 13, 2024

May is National Speech-Language-Hearing Month. Approximately 46 million Americans experience some form of communication disorder, which can negatively affect their physical and mental health. Early […] Read more >

How are we doing?

Please let us know what you think of the Provider Newsroom information and news.

Contact Us