Administrative Tips

Cigna Healthcare Medicare Advantage – Updates to the Preferred Provider Organization primary care provider attribution methodology

May 10, 2024

The Cigna HealthcareSM Medicare Advantage Preferred Provider Organization (PPO) Attribution team has made updates to the Medicare primary care provider (PCP) attribution methodology that are […] Read more >

Change Healthcare: Latest updates on EFT, ERA, and 835 files

May 2, 2024

Thank you for your patience as we work to resolve disruption from Change Healthcare’s cyber security incident. As an organization, we are focused on ensuring […] Read more >

Provider directory update

April 26, 2024

Update your information: Make sure we can find you! Because our directory pulls provider demographic information from the National Plan and Provider Enumeration System (NPPES), […] Read more >

Radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore will transition to the EviCore CareCore National portal

April 1, 2024

Effective May 1, the Cigna Healthcare Medicare Advantage radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore by Evernorth® (EviCore) will transition from the EviCore […] Read more >

How to contact us

April 1, 2024

When you’re administering plans for your patients with Cigna Healthcare coverage and have questions, who do you contact? In a few clicks, you can quickly […] Read more >

Cigna Healthcare Reference Guides

April 1, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

Prior authorization

May 10, 2024

Did you know? Less than four percent of all medical services for your patients with Cigna Healthcare Medicare Advantage plans require prior authorization. When services […] Read more >

COVID-19 post-PHE resources and reminders

May 10, 2024

While the COVID-19 public health emergency (PHE) has ended, COVID care and treatment is still a very relevant issue for your senior patients. Providers can […] Read more >

Peer-to-peer reviews with Cigna Healthcare medical directors

May 10, 2024

Cigna Healthcare medical directors are available at any time for peer-to-peer reviews with providers who participate in our Medicare Advantage network. Read more >

Welcome to the Provider Newsroom

May 10, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is now more readily available and easier to access with the launch […] Read more >

Cigna Healthcare Reference Guides

May 10, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

Use the network

May 10, 2024

Help your patients keep medical costs down by referring them to providers in our network. Not only is that helpful to them but it’s good […] Read more >

Patient reviews reminders

May 10, 2024

As a reminder, verified patient reviews* display in providers’ profiles in the myCigna.com directory. New reviews are published on an ongoing basis. Reviews are verified […] Read more >

Quick Guide to Cigna ID Cards

May 10, 2024

The Quick Guide to Cigna ID Cards contains samples of the most common customer ID cards for Cigna Healthcare managed care plans, Individual & Family […] Read more >

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