Medicare Advantage
Provider News

Get updates for Cigna Healthcare Medicare Advantage, including the latest news and updates for a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Welcome, Cigna Healthcare Medicare Advantage Providers: A message from Health Care Service Corporation

March 19, 2025

Welcome to Health Care Service Corporation. The transaction to acquire Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […] Read more >

CAHPS survey – You can make a difference

March 7, 2025

Throughout the year, your patients receive surveys asking about their experiences with their health plan and providers. The first of these, the Consumer Assessment of […] Read more >

Change Healthcare – latest updates

November 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and health care providers – as […] Read more >

Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025

January 1, 2025

Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025 In 2025, Cigna Healthcare℠ Medicare Advantage will offer strong medically-focused plans with competitive cost-sharing benefits to […] Read more >

Cigna Healthcare Medicare Advantage transaction Frequently asked questions

March 19, 2025

Updated for transaction close: March 19, 2025 The acquisition of Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […] Read more >

HEDIS and QRS data collection are right around the corner

January 16, 2025

Each year, we collect data for the Healthcare Effectiveness Data and Information Set (HEDIS®).* The National Committee for Quality Assurance (NCQA), employers, and health plans […] Read more >

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >

Documenting and Coding Amputation Status

October 28, 2025

Accurate and complete medical record documentation helps establish a comprehensive record of your patients’ health status. Documenting the correct diagnostic statement and choosing the correct […] Read more >

Documenting a Treatment Plan

October 28, 2025

Accurate and complete medical record documentation helps establish a comprehensive record of your patients’ health status. Important elements of complete documentation include an assessment and […] Read more >

2026 HealthSpring Medicare Advantage Drug List Formulary Updates

October 27, 2025

Effective January 1, 2026, we’re updating the HealthSpringSM Medicare Advantage Prescription Drug (MAPD) formularies. Cigna Healthcare® Medicare Advantage is becoming HealthSpring. To support seamless treatment […] Read more >

Celebrating Health Literacy Month: Highlighting the flu vaccine

October 13, 2025

October is Health Literacy Month and it’s a great time to highlight the importance of the flu vaccine, a vital tool in protecting our communities […] Read more >

New Mexico language assistance services requirements

October 13, 2025

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >

California language assistance services requirements

October 13, 2025

California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >

Partnering for inclusivity: Supporting providers in meeting language assistance services requirements

October 9, 2025

Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […] Read more >

Documenting the correct phase of illness

October 7, 2025

Coding accuracy depends on specificity in both documentation and code selection. Following are reminders on coding guidelines for reporting the correct phase of an illness […] Read more >

Change in prior authorization administration for post acute care services, effective January 1, 2026

September 29, 2025

Effective January 1, 2026, HealthSpringSM will manage prior authorizations for Post Acute Care (PAC) services, including Skilled Nursing Facility, Inpatient Rehabilitation, Long Term Acute Care […] Read more >

We’re Reducing Prior Authorization Response Times for Medicare Members

September 26, 2025

To ensure timely access to care, Cigna HealthCare* Medicare Advantage is adopting Centers for Medicare & Medicaid Services guidelines, effective Jan. 1, 2026. Learn what’s […] Read more >

Access Changes to Availity Essentials™

September 26, 2025

Since Availity Essentials became the provider portal for Cigna Healthcare® Medicare Advantage, some providers have had access to both Cigna Healthcare Medicare Advantage and Cigna […] Read more >

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