Medicare Advantage
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Get updates for Cigna Healthcare Medicare Advantage, including the latest news and updates for a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Welcome, Cigna Healthcare Medicare Advantage Providers: A message from Health Care Service Corporation

March 19, 2025

Welcome to Health Care Service Corporation. The transaction to acquire Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […] Read more >

CAHPS survey – You can make a difference

March 7, 2025

Throughout the year, your patients receive surveys asking about their experiences with their health plan and providers. The first of these, the Consumer Assessment of […] Read more >

Change Healthcare – latest updates

November 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and health care providers – as […] Read more >

Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025

January 1, 2025

Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025 In 2025, Cigna Healthcare℠ Medicare Advantage will offer strong medically-focused plans with competitive cost-sharing benefits to […] Read more >

Cigna Healthcare Medicare Advantage transaction Frequently asked questions

March 19, 2025

Updated for transaction close: March 19, 2025 The acquisition of Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D and CareAllies businesses is now complete. […] Read more >

HEDIS and QRS data collection are right around the corner

January 16, 2025

Each year, we collect data for the Healthcare Effectiveness Data and Information Set (HEDIS®).* The National Committee for Quality Assurance (NCQA), employers, and health plans […] Read more >

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >

Documenting the correct phase of illness

October 7, 2025

Coding accuracy depends on specificity in both documentation and code selection. Following are reminders on coding guidelines for reporting the correct phase of an illness […] Read more >

Change in prior authorization administration for post acute care services, effective January 1, 2026

September 29, 2025

Effective January 1, 2026, HealthSpringSM will manage prior authorizations for Post Acute Care (PAC) services, including Skilled Nursing Facility, Inpatient Rehabilitation, Long Term Acute Care […] Read more >

We’re Reducing Prior Authorization Response Times for Medicare Members

September 26, 2025

To ensure timely access to care, Cigna HealthCare* Medicare Advantage is adopting Centers for Medicare & Medicaid Services guidelines, effective Jan. 1, 2026. Learn what’s […] Read more >

Access Changes to Availity Essentials™

September 26, 2025

Since Availity Essentials became the provider portal for Cigna Healthcare® Medicare Advantage, some providers have had access to both Cigna Healthcare Medicare Advantage and Cigna […] Read more >

FDA MedWatch

September 25, 2025

Maximize Patient Safety Through the FDA’s MedWatch Program MedWatch is a U.S. Food and Drug Administration (FDA) program for collecting reports on safety issues with […] Read more >

HealthSpring Benefit Plans Are Rolling Out for 2026

September 25, 2025

In preparation for our brand change to HealthSpringSM, we’re rolling out new benefit plans under the HealthSpring name during this year’s annual enrollment period. That […] Read more >

Falls Prevention Awareness Week: Talk with Patients about Reducing Risks

September 17, 2025

September 22 – 26 is Falls Prevention Awareness Week, a national initiative aimed at raising awareness about the dangers of falls and promoting strategies to […] Read more >

Earn No-Cost Continuing Education Credit for Culture of Caring Webinars

September 11, 2025

We offer providers a suite of no-cost webinars that provide cultural awareness training and continuing education credit. The self-guided courses include: How to attend Credits […] Read more >

Guidelines for safely tapering patients from benzodiazepines

September 10, 2025

As you know, benzodiazepines (BZDs) are approved to treat generalized anxiety disorder, insomnia, seizures, social phobia, and panic disorder.1 Regular use of BZDs, followed by […] Read more >

Health Outcomes Survey – Physical activity discussions with older adults

July 23, 2025

Because physical activity is a cornerstone of enhancing quality of life and mitigating health risks, the Health Outcomes Survey includes questions to assess whether patients […] Read more >

Cigna Healthcare Medicare Advantage is becoming HealthSpring

July 8, 2025

The Cigna Healthcare® Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, is changing to HealthSpringSM. Our new benefit plans will […] Read more >

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