This National Physicians Week, I want to pause and express my deep gratitude for the care you provide and the responsibility you shoulder on behalf of patients and families every day.

We are practicing medicine in a moment of profound transformation. New technologies, data‑driven insights, and emerging tools are changing how information moves, how care is coordinated, and what treatments are available. These advances hold real promise to support our work. Yet even as innovation accelerates, one truth remains constant: medicine is, and will always be, a deeply human endeavor.

In a time of rapid innovation, your clinical judgment remains the center of care. In a time of growing complexity, your leadership shapes both experience and outcomes. And, in a time when patients are surrounded by more information than ever, your guidance helps them find clarity, meaning, and trust.

As both a practicing physician and the Chief Medical Officer of The Cigna Group®, I understand the daily tension of balancing new tools with the realities of clinical practice. Technology can support efficiency and insight, but it cannot replace the careful listening that builds trust, the conversations that enable shared decision‑making, or the relationships that anchor healing. It may enhance how care is delivered, but it cannot replicate the empathy you bring, the judgment you apply, or the presence you offer in each encounter.

Behind every outcome is a physician who has chosen to show up — with skill, with compassion, and with humanity. Your reasoning, your steadiness, and your care remain the essential force in health care.

At The Cigna Group, our commitment is to stand alongside you in this era of change. We are focused on providing support, resources, and ways of working that respect and reinforce your role. Our teams — clinicians and operational partners alike — are dedicated to reducing friction and making it easier for you to deliver the care that only you can provide, working with you toward a shared purpose: helping those we serve live healthier, fuller lives.

This week, and every week, we honor the depth of your expertise, your resilience, and your humanity. Thank you for guiding patients through uncertainty, for bringing compassion to complexity, and for reminding us that while health care will continue to evolve, the heart of care will always be human.

With gratitude,

Amy Flaster, MD
Chief Medical Officer
The Cigna Group