Accredo’s digital tools help your patients manage medications

April 1, 2024

Accredo®, a Cigna Healthcare specialty pharmacy, provides your patients with simple, convenient digital tools and easy access to personalized clinical support. Accredo’s goal is to help patients manage their medications how and when they want. and Accredo app

The Accredo website ( and the mobile app are designed with your patients in mind. They offer the ability to:

  • View order status and history.
  • Refill medications.1
  • Make payments.
  • Add and edit copay assistance programs.
  • Create dose reminders (mobile app).
  • Research condition-specific information (website).

Patients may also enroll in Accredo’s texting programs to receive refill reminders, receive order and shipment notifications, and order refills.1 They can enroll at or when speaking with an Accredo representative.

Rachel, an Accredo specialty-trained pharmacist, adds “All of our digital enhancements are patient focused and designed to make it easy to interact with our high-touch care model – whenever and wherever they need.”

Did you know?

›    Patients who use digital tools have 12-point higher satisfaction scores than those who do not use these tools.2

›    Patients who use and the mobile app are six percent more adherent than those who do not use these resources.3

What patients have to say about the Accredo app4

“This app makes it easy to order refills and I really like the reminder feature. I have missed doses in the past, but with this feature I received a text to remind me to take my meds and have not missed any more doses.”
– Accredo app user

“Ordering through the Accredo app is fast, easy, and I can do it at any time of the day or night! It’s accurate and my supplies comes in time for my next dosing. Thank you Accredo!”
– Accredo app user

  1. Some specialty medications are not eligible for online or text refills.
  2. Accredo Net Promoter Score data, December 2023.
  3. Accredo book-of-business data for subset of patients taking medication for PDC based on order scheduling channel, 2023.
  4. Testimonials from the App Store.

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