On August 15, 2024, we began partnering with LexisNexis^®1 Risk Solutions to help ensure we remain compliant with local and federal data validation mandates and that our provider directory remains accurate.

The collective accuracy of provider data ultimately helps patients with Cigna Healthcare^® coverage find providers when they need care.

Demographic updates

In-network providers, including national ancillary vendors, in California, Colorado, Connecticut, District of Columbia, Georgia, Illinois, Louisiana, Maryland, New Jersey, New York, and West Virginia may receive phone calls from a LexisNexis Risk Solutions representative identifying themselves as being affiliated with Cigna Healthcare. These calls are authorized by Cigna Healthcare and are not spam.

The LexisNexis Risk Solutions representative will request confirmation of specific demographic information, which may include, but not be limited to, the following:

• Office address/phone number.
• Billing address/phone number.
• National Provider Identifier.
• Taxpayer Identification Number.

Please note that some providers in California, Colorado, District of Columbia, Illinois, Louisiana, and Maryland may have already been contacted by LexisNexis Risk Solutions to confirm the demographic information noted above.

Additional information

For any questions, please call Cigna Healthcare Provider Service at 800.88Cigna (882.4462).

1. LexisNexis is a registered trademark of RELX Inc.