Webinar schedule for Evernorth Behavioral Health: January-June 2025

January 13, 2025

You’re invited to join interactive, web-based demonstrations of the Evernorth® Provider website (Provider.Evernorth.com). Learn how to navigate the site and perform time-saving transactions, such as eligibility and benefit inquiries, claim status inquiries, electronic funds transfer (EFT) enrollment, website access manager training, and more. The tools and information you’ll learn about will benefit you and your patients, and reduce your administrative burden.

Preregistration is required for each webinar.

(Please take note of the time zones for each session.)

1. On the table below, click the date of the webinar you’d like to attend.

2. Enter the requested information and click Register.

3.  You’ll receive a confirmation email with the meeting details, and links to join the webinar session and to add the meeting to your calendar.

Three ways to join the audio portion of the webinar:

Option 1 – When you link to the webinar, “Call me” will appear in a window. If you have a direct outside phone line, you can click this option. You’ll receive a phone call linking you to the audio portion.

Option 2 – Call 844.621.3956. When prompted, enter the corresponding Meeting Number shown below. When asked to enter an attendee ID, press #.

Option 3 – Call in using your computer.

Questions?

Email: DigitalSolutionsEngagementTeam@Cigna.com

First QUARTER 2025
TopicDateMeeting times in U.S. time zonesLengthMeeting Number
EasternCentralMountainPacific
Provider.Evernorth.com OverviewWednesday, January 151:00 PM12:00 PM11:00 AM10:00 AM60 min2538 951 8732
Message Center Digital CorrespondenceThursday, January 2312:30 PM11:30 AM10:30 AM9:30 AM60 min2531 217 5483
Eligibility and BenefitsWednesday, January 292:00 PM1:00 PM12:00 PM11:00 AM60 min2534 992 4124
Message Center Digital CorrespondenceTuesday, February 114:00 PM3:00 PM2:00 PM1:00 PM60 min2535 885 4698
Provider.Evernorth.com OverviewWednesday, February 192:00 PM1:00 PM12:00 PM11:00 AM60 min2537 794 2403
Claim OverviewTuesday, February 251:30 PM12:30 PM11:30 AM10:30 AM60 min2537 106 6203
Eligibility and BenefitsThursday, March 63:00 PM2:00 PM1:00 PM12:00 PM60 min2532 730 5961
Provider.Evernorth.com OverviewWednesday, March 122:30 PM1:30 PM12:30 PM11:30 AM60 min2539 275 2143
Claim OverviewTuesday, March 181:30 PM12:30 PM11:30 AM10:30 AM60 min2539 593 6182

 
SECOND QUARTER 2025
TopicDateMeeting times in U.S. time zonesLengthMeeting Number
EasternCentralMountainPacific
Provider.Evernorth.com OverviewTuesday, April 82:00 PM1:00 PM12:00 PM11:00 AM60 min2537 878 2155
Message Center Digital CorrespondenceWednesday, April 161:30 PM12:30 PM11:30 AM10:30 AM60 min2530 452 7547
Eligibility and BenefitsThursday, April 244:00 PM3:00 PM2:00 PM1:00 PM60 min2536 394 9843
Claim OverviewThursday, May 84:30 PM3:30 PM2:30 PM1:30 PM60 min2539 798 4234
Provider.Evernorth.com OverviewWednesday, May 142:30 PM1:30 PM12:30 PM11:30 AM60 min2537 266 2701
Message Center Digital CorrespondenceTuesday,
May 20
1:30 PM12:30 PM11:30 AM10:30 AM60 min2536 422 6378
Eligibility and BenefitsThursday, June 53:00 PM2:00 PM1:00 PM12:00 PM60 min2537 806 3083
Provider.Evernorth.com OverviewWednesday, June 112:30 PM1:30 PM12:30 PM11:30 AM60 min2539 128 9016
Claim OverviewMonday,
June 23
1:30 PM12:30 PM11:30 AM10:30 AM60 min2532 870 8728

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