Ambulatory Medical Record Review: Attestation requirement for participating providers in Illinois Health Maintenance Organization network

2023 access to behavioral care results

October 21, 2024

Evernorth® Behavioral Health (Evernorth) is committed to helping customers access behavioral care when they need it. To support these efforts, we have established standards regarding […]

Behavioral Complex Case Management Program: Key findings from 2023 evaluation

October 18, 2024

Each year, Evernorth® Behavioral Health is required to evaluate its Behavioral Complex Case Management Program for accreditation purposes. Following are key findings from the 2023 […]

Cigna Healthcare Medicare Advantage: Customer ID card changes for the 2025 plan year

October 17, 2024

Effective for the 2025 plan year, Cigna HealthcareSM Medicare Advantage customer ID cards will no longer display the name and telephone number of the customer’s […]

2023 Behavioral Quality and Utilization Management program key findings

October 16, 2024

Quality care is critical to protecting and improving the health and well-being of our customers. With the help of our behavioral health quality committee, Evernorth® […]

EviCore by Evernorth to manage new precertification programs for Cigna Healthcare customers

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for additional services for Cigna Healthcare℠ customers. These services include certain cardiac and vascular […]

Cardiac and Vascular Intervention Program — Precertification to be managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for cardiac and vascular intervention procedures for […]

Spine surgery and related procedures added to musculoskeletal precertification program managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for spine surgeries and additional spine-related procedures […]

Molecular Laboratory Testing Program — Precertification to be managed by EviCore by Evernorth

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for certain Current Procedural Terminology (CPT®) codes for molecular laboratory tests for Cigna Healthcare℠ […]

Pharmacy update: Alternative medication available due to UDENYCA supply interruption

October 11, 2024

There is a temporary manufacturing shortage of the drug UDENYCA® (pegfilgrastim-cbqv). As a result, we have approved the use of NYVEPRIA™ as an alternative medication […]

Using the Provider Newsroom

October 11, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is readily available and easy to access through our Provider Newsroom, designed […]

Brand evolution brings fresh look to provider websites

October 10, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you’ll notice that the Cigna for Healthcare […]

Hurricane Helene and Hurricane Milton: Important information for health care providers

October 8, 2024

Cigna Healthcare is committed to supporting health care providers and their patients in the regions impacted by Hurricane Helene and Hurricane Milton. To ensure that […]

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