December 2025

In case you missed them, here is a recap of and links to all of the behavioral health articles that were published in the Provider Newsroom in December.

Access patient digital ID cards on Provider.Evernorth.com

(December 18, 2025) Over the past year, Cigna Healthcare has transitioned to digital customer ID cards – which enable real-time updates to benefits and are more secure than physical ID cards. Your patients can access their ID cards through the myCigna app or the myCigna.com website.

Key reminders for the new year

(December 2, 2025) As the year begins, it’s essential to confirm patient eligibility and financial responsibilities at their first visit, especially since benefit plans often change January 1. Evernorth Behavioral Health provides several options to help you access important information regarding your patients with Cigna Healthcare and Evernorth benefit plans.