Managing specialty conditions is a complex challenge requiring coordinated care and a personalized approach to drive patient adherence and better outcomes. New technology solutions and support are available to help pave the way toward reduced prescription processing timelines, more timely access to care, and improved patient journeys.

Launching first with Accredo^® Specialty Pharmacy, Pharmacy Forward by Evernorth^® is an AI-powered program designed to improve how patients access and experience specialty care. When you prescribe specialty therapies through Accredo, your patients will receive more personalized support, streamlined prescription processing, and help with starting and staying on therapy through the AI-enabled capabilities of the program.

Pharmacy Forward applies AI across clinical care, prescription intake, administration, and medication fulfillment in the following ways:

• Care enablement: Pharmacy Forward is expected to improve medication adherence beyond the industry standard of 80 percent, helping your patients to stay on track with the therapies you prescribe and achieve optimal health outcomes.

• Experience accelerators: Pharmacy Forward uses AI-enabled tools to reach patients more proactively and deliver more personalized support, helping your patients to complete steps on their own terms, get answers faster, and schedule the therapies you prescribe more easily.

• Rx readiness: Pharmacy Forward is cutting the time it takes patients to receive their medications after Accredo receives a prescription in half, helping your patients to get started on the treatments you prescribe sooner.

• One fulfillment network: Pharmacy Forward will ensure that 90 percent of Accredo patients are within a one-day or same-day ground shipping radius, helping your patients to receive the medications you prescribe faster and more reliably.  

Pharmacy Forward will create a more connected, coordinated, responsive, and personalized care experience, helping patients to access care faster and achieve better health outcomes.

You can learn more about Pharmacy Forward here.

You can learn more about Accredo here.