November 10, 2025

Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […]

November 7, 2025

Each year, we evaluate our Behavioral Complex Case Management Program to ensure we’re delivering meaningful support and meeting accreditation standards. We are pleased to share […]

November 6, 2025

Dr. Flaster, who joined the company last year as Chief Medical Officer of Cigna Healthcare, will now serve in an expanded enterprise role across both […]

November 3, 2025

Evernorth® Behavioral Health continues to enhance the Evernorth provider portal (Provider.Evernorth.com) by leveraging technology and data to streamline your experience. Our latest updates to claim-related […]

October 22, 2025

There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […]

October 22, 2025

When time is of the essence, delayed or denied claims can have negative effects for both providers and patients. For providers, this may mean additional […]

October 15, 2025

Women have unique health care needs that require specialized attention throughout all stages of life. To improve health care experiences for women, it is essential […]

October 15, 2025

Quality care is at the heart of what you do – and it’s our mission, too. Thanks to your dedication and the guidance of our […]

October 13, 2025

September 2025 In case you missed them, here is a recap of and links to all of the behavioral health articles that were published in […]

October 13, 2025

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […]

October 13, 2025

California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […]

October 9, 2025

Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […]