Administrative Tips

NALC Health Benefit Plan AMIs to change in January

December 8, 2024

Effective January 1, 2025, the alternate member identifiers (AMIs) for your patients with health care coverage under the National Association of Letter Carriers Health Benefit […] Read more >

Primary care providers: The importance of managing your practice panel

December 3, 2024

As valued partners in delivering high-quality care, it is important that Cigna HealthcareSM–contracted primary care providers (PCPs) maintain manageable practice panel volumes to ensure patients […] Read more >

Using the Provider Newsroom

October 11, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is readily available and easy to access through our Provider Newsroom, designed […] Read more >

Urgent care billing guidelines for HMO providers

September 3, 2024

Providers that participate in a health maintenance organization (HMO) network are required to arrange and deliver medically necessary services in a timely manner consistent with […] Read more >

Help your patients take control of their heart health

July 1, 2024

Because high blood pressure often has no symptoms, your patients may not be aware of their blood pressure numbers or risk for hypertension until a […] Read more >

2024 HEDIS and QRS Quick Reference Guide for Collaborative Accountable Care program

May 1, 2024

To support the Healthcare Effectiveness Data and Information Set (HEDIS®),* we request data each year from provider groups (“Groups”) that participate in one of the […] Read more >

Brand evolution migrates some emails to Cigna Healthcare or Evernorth Health Services

April 28, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >

Ambulatory medical record reviews

December 8, 2024

Providers with good clinical documentation processes know how vital this can be to delivering quality health care services. It not only helps their patients to […] Read more >

How to contact us

December 8, 2024

When you’re administering plans for your patients with Cigna Healthcare coverage and have questions, who do you contact? In a few clicks, you can quickly […] Read more >

Cigna Healthcare Reference Guides

December 8, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

Improve office visit effectiveness: Help patients understand what to expect

December 8, 2024

When your patients come prepared for an office visit and know what to expect, it can help the visit go more smoothly and promote optimal […] Read more >

Cultural resources you can use

December 8, 2024

We invite you to explore the Cigna Healthcare Cultural Competency and Health Equity Resources web page, which contains resources to help Cigna Healthcare-contracted providers and […] Read more >

How to contact us

December 8, 2024

When you’re administering plans for your patients with Cigna Healthcare coverage and have questions, who do you contact? In a few clicks, you can quickly […] Read more >

Cigna Healthcare Reference Guides

December 8, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

Use the network

December 8, 2024

Help your patients keep medical costs down by referring them to providers in our network. Not only is that helpful to them but it’s good […] Read more >

Patient reviews reminders

December 8, 2024

As a reminder, verified patient reviews* display in providers’ profiles in the myCigna.com directory. New reviews are published on an ongoing basis. Reviews are verified […] Read more >

Urgent care for non-emergencies

December 8, 2024

People often visit emergency rooms for non-life-threatening situations, even though they usually pay more and wait longer. Why? Because they often don’t know where else […] Read more >

CareAllies education series

December 8, 2024

CareAllies®, a Cigna Healthcare business, continues to help increase your value-based care knowledge through Valuable Insights, a free online education series. This series enables you […] Read more >

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