Cultural and Language Services

California language assistance services requirements

October 2, 2024

California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >

Partnering for inclusivity: Supporting providers in meeting language assistance services requirements

October 2, 2024

In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […] Read more >

New Mexico language assistance services requirements

October 2, 2024

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >

The role of primary care providers in optimizing postpartum care

September 1, 2024

Welcoming a new child is an exciting time for a family, but it can also come with challenges. It is currently estimated that 40 percent […] Read more >

Cultural resources you can use

April 1, 2024

We invite you to explore the Cigna Healthcare Cultural Competency and Health Equity Resources web page, which contains resources to help Cigna Healthcare-contracted providers and […] Read more >

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