General News

Healthmap Solutions Chronic Kidney Disease Program will reach customers in 27 additional markets

July 25, 2024

Beginning in August, the Healthmap Solutions Chronic Kidney Disease (CKD) Program will be available for eligible patients with Cigna Healthcare℠ coverage in 27 new markets. […] Read more >

Expansion of Interwell Health value-based end-stage renal disease condition management program

July 25, 2024

Interwell Health® is a value-based kidney care company that helps support dialysis facilities manage the care of their patients undergoing dialysis treatment. Since 2017, Cigna […] Read more >

White coat syndrome: Why it matters

July 22, 2024

Patients who have a high blood pressure reading during a provider visit but a normal reading outside the office may suffer from white coat syndrome […] Read more >

2025 Cigna Care Designation reconsideration requests due August 23

July 1, 2024

Cigna Healthcare regularly evaluates the quality and cost-efficiency information of network-participating providers in 21 specialty types, including primary care. Physicians who meet specific criteria may […] Read more >

2024–2025 Cigna Healthcare Centers of Excellence designations

July 1, 2024

The Cigna Healthcare Centers of Excellence (COE) program is designed to meet the growing customer demand for information about patient outcomes (quality) and cost efficiency […] Read more >

Help your patients take control of their heart health

July 1, 2024

Because high blood pressure often has no symptoms, your patients may not be aware of their blood pressure numbers or risk for hypertension until a […] Read more >

Appeals reminders

June 28, 2024

When providers reach out to us about claim payment disputes, we strive to resolve them informally on that initial contact. If this isn’t possible, we […] Read more >

Brand evolution migrates some emails to Cigna Healthcare or Evernorth Health Services

July 25, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >

Coordination of care

July 25, 2024

Coordination of care is the process by which a patient’s team of providers cooperatively help coordinate care management and ensure access to quality, cost-effective care. […] Read more >

Cigna Healthcare quality resources and more

July 25, 2024

We want you to have the latest information about our quality initiatives, case management programs, and health and wellness programs, as well as medical and […] Read more >

Celebrating National Nurses Week: In recognition of your dedication and contributions

July 25, 2024

A message to nurses on behalf of The Cigna Group As the son of a nurse who started her career caring for wounded soldiers during […] Read more >

Advance care planning and the important role of health care providers

July 25, 2024

When your patients create advance directives, they are more likely to get the care they prefer at the end of their lives.1 Advance directives can […] Read more >

Change Healthcare – latest updates

July 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and you – our health care […] Read more >

Change Healthcare

July 25, 2024

Change Healthcare publicly announced a cyber security incident on February 21, 2024. We understand many providers who treat patients with a Cigna Healthcare benefit plan work through […] Read more >

Updated Cigna Healthcare Reference Guides now available

July 25, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

LocalPlus plans features Away From Home Care

July 25, 2024

Cigna Healthcare LocalPlus® plans are health plans that provide access to a local network of doctors, specialists, and hospitals. Customers enrolled in these plans are […] Read more >

Your care may be in network under a strategic alliance plan

July 25, 2024

Occasionally, a patient may present an ID card that was issued by a health care company with which you’re not a network-participating provider. Please be […] Read more >

LGBTQ+ attributes in provider directory profiles

July 25, 2024

Cigna Healthcare actively supports the LGBTQ+ community by striving to provide the understanding, acceptance, and resources needed to take care of their health, well-being, and […] Read more >

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