Provider Education

Expedited appeal submission tips

October 22, 2025

There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >

Avoiding delays in expedited appeals: reduced administrative burden, better patient outcomes

October 22, 2025

When time is of the essence, delayed or denied claims can have negative effects for both providers and patients. For providers, this may mean additional […] Read more >

Preventive care saves lives and providers play a vital role in making that happen

October 17, 2025

Early detection remains one of the most powerful tools in the fight against cancer. Preventive care screenings—such as mammograms, colonoscopies, Pap tests, and low-dose CT […] Read more >

Lung cancer screening: Start a life-saving conversation

October 17, 2025

Lung cancer kills more Americans than any other cancer, yet a staggering 90 percent of eligible individuals aren’t getting screened.1 As a health care provider, […] Read more >

Help combat antibiotic resistance during cold and flu season: Best practice for your patients’ health and HEDIS compliance

October 15, 2025

With the arrival of cold and flu season, your office will likely see a rise in patients with respiratory infections, which may vary from the […] Read more >

Boosting flu vaccine confidence: Essential insights for providers

September 26, 2025

As we approach peak flu season, which is typically December and February, it’s crucial to encourage vaccinations for all patients six months and older. 1 […] Read more >

Routine Immunizations and the Value of a Provider Recommendation

July 30, 2025

With the advent of fall and flu season, it’s an ideal time to highlight the importance of vaccinations with your patients of all ages, especially […] Read more >

Metabolic screenings and therapy for patients prescribed antipsychotic medications

July 21, 2025

While the use of atypical antipsychotic medications can be effective in the management of mental health disorders in adults, children, and adolescents, they also increase […] Read more >

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >

Cigna Healthcare quality resources and more

June 12, 2025

We want you to have the latest information about our quality initiatives, case management programs, and health and wellness programs, as well as medical and […] Read more >

HEDIS and QRS data collection are right around the corner

January 16, 2025

Each year, we collect data for the Healthcare Effectiveness Data and Information Set (HEDIS®).* The National Committee for Quality Assurance (NCQA), employers, and health plans […] Read more >

Enhancement to medical oncology prior authorization requirements for MSI/MMR biomarker testing for rectal cancer

January 14, 2025

Traditionally, the standard treatment for locally advanced rectal cancer has been neoadjuvant chemotherapy and radiation followed by surgical resection of the rectum. Recently, however, research […] Read more >

Addressing health care provider workplace violence

January 1, 2025

Workplace violence in health care is a key concern Workplace violence was a key topic in the Spring 2024 Cigna Healthcare® Physician Advisory Council sessions. […] Read more >

Behavioral health and medication adherence in primary care guide

January 1, 2025

Primary care providers play a more important role than ever before in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into […] Read more >

NALC Health Benefit Plan AMIs to change in January

December 8, 2024

Effective January 1, 2025, the alternate member identifiers (AMIs) for your patients with health care coverage under the National Association of Letter Carriers Health Benefit […] Read more >

New guest access to HealthPartners provider portal

December 6, 2024

HealthPartners, a Cigna HealthcareSM strategic partner, has implemented a simplified way for providers to verify customer eligibility on their portal without registering for an account. […] Read more >

Primary care providers: The importance of managing your practice panel

December 3, 2024

As valued partners in delivering high-quality care, it is important that Cigna HealthcareSM–contracted primary care providers (PCPs) maintain manageable practice panel volumes to ensure patients […] Read more >

Mental Health Awareness Month: Why it matters now more than ever

December 2, 2024

Each year, Mental Health Awareness Month serves as a national call to action to raise awareness, reduce stigma, and promote access to mental health care. […] Read more >

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