January 24, 2025
The Evernorth® Behavioral Health (Evernorth) Centers of Excellence (COE) program is designed to meet the growing customer demand for information about patient outcomes (quality) and […] Read more >
January 17, 2025
It’s always a good idea to verify a patient’s benefits and eligibility prior to rendering services. To save time and ease your administrative burden, Evernorth® […] Read more >
January 17, 2025
Check eligibility and benefits prior to rendering services As many benefit plans change at the beginning of the year, we recommend that you confirm a […] Read more >
December 10, 2024
Evernorth® Behavioral Health (Evernorth) is committed to helping health care providers deliver timely care to patients by reducing the administrative burden. Therefore, effective January 1, […] Read more >
November 12, 2024
Evernorth® Behavioral Health (Evernorth) periodically adopts and approves evidence-based behavioral clinical practice guidelines published by recognized professional practice societies. We schedule formal reapproval of the practice guidelines […] Read more >
October 28, 2024
Beginning November 2, 2024, Evernorth® Behavioral Health (Evernorth), will adopt the use of The ASAM Criteria, 4th Edition to conduct substance use level of care […] Read more >
September 24, 2024
We would like to share the following important administrative reminders with behavioral health providers caring for Evernorth® Behavioral Health and/or Cigna Healthcare customers. + Administrative guidelines […] Read more >
April 1, 2024
We understand that calling in prior authorization requests (also known as precertification requests) can be time-consuming. That’s why we have created a simple form that […] Read more >
April 1, 2024
As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >
April 1, 2024
The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is readily available and easy to access through our Provider Newsroom, designed […] Read more >
April 1, 2024
At Evernorth, improving your experience with us is a priority. Our administrative tutorials will help you partner most effectively with us. Explore the resources below […] Read more >
April 1, 2024
As part of the Consolidated Appropriations Act (CAA) that went into effect January 1, 2022, participating providers are required to notify Evernorth Behavioral Health whenever […] Read more >
April 1, 2024
More than 20 million customers nationwide have access to our standard Employee Assistance Program (EAP) or to a bundled solution for short-term counseling and work/life […] Read more >
April 1, 2024
We want to share with our valued behavioral health providers some important administrative reminders when caring for an Evernorth Behavioral Health and/or Cigna Healthcare customer. […] Read more >
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