We are a global health company, focused on improving the health and vitality of those we serve. Through our two divisions, Cigna HealthcareSM and Evernorth Health Services®, we are committed to enhancing the lives of our clients, customers, and patients. In order to fulfill this goal, we continually challenge ourselves to strengthen and evolve our capabilities.
Learn moreGet the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
July 7, 2025
As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >
September 18, 2025
At Evernorth® Behavioral Health, we know that when medical and behavioral health providers work together, patients benefit. That is why we are committed to supporting continuity […] Read more >
August 13, 2025
As part of the Affordable Care Act (ACA), Cigna Healthcare® Individual & Family Plans must comply with the ACA risk-adjustment program. The program’s aim is […] Read more >
June 12, 2025
Evernorth® Behavioral Health (Evernorth) uses the MCG™ Behavioral Health Guidelines for guidance in conducting mental health level of care medical necessity reviews for all health […] Read more >
June 5, 2025
Primary care providers (PCPs) play an increasingly important role in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into primary care […] Read more >
May 16, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >
September 21, 2025
Beginning September 27, users will experience newly designed login screens on the Evernorth provider portal (Provider.Evernorth.com). This enhancement is part of an ongoing effort to […] Read more >
October 9, 2025
Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […] Read more >
October 6, 2025
Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >
October 1, 2025
We appreciate the dedication you bring to your work providing care to customers with Evernorth® (Evernorth) Behavioral Health and Cigna Healthcare® coverage. The following key […] Read more >
September 29, 2025
Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >
September 18, 2025
Beginning with dates of service on or after April 1, 2025, Healthcare Common Procedure Coding System (HCPCS) code J1299 is required for the prior authorization […] Read more >
September 2, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)* is one of health care’s most widely used performance improvement tools. More specifically, it’s a core set […] Read more >
August 22, 2025
The Evernorth® (Evernorth) Behavioral Administrative Guidelines for in-network providers, clinics, and facilities include program requirements, policies, rules, and procedures for providing behavioral health services to […] Read more >
August 13, 2025
Effective July 1, 2025, a new network option, the Open Access Plus (OAP) New Jersey (NJ) Network, supports customers with Cigna Healthcare® Garden State plan […] Read more >
August 6, 2025
In today’s complex health care landscape, timely access to necessary medical services can be paramount to achieving optimal patient health outcomes. You play a critical […] Read more >
August 6, 2025
There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >
June 30, 2025
You’re invited to join interactive, web-based demonstrations of the Evernorth® Provider website (Provider.Evernorth.com). Learn how to navigate the site and perform time-saving transactions, such as […] Read more >
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