Provider Education

Expedited appeal submission tips

October 22, 2025

There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >

Avoiding delays in expedited appeals: reduced administrative burden, better patient outcomes

October 22, 2025

When time is of the essence, delayed or denied claims can have negative effects for both providers and patients. For providers, this may mean additional […] Read more >

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >

Improving patient outcomes for Initiation and Engagement of Substance Use Disorder Treatment HEDIS measure

May 16, 2025

The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >

Addressing health care provider workplace violence

January 1, 2025

Workplace violence in health care is a key concern Workplace violence was a key topic in the Spring 2024 Cigna Healthcare® Physician Advisory Council sessions. […] Read more >

Behavioral health and medication adherence in primary care guide

January 1, 2025

Primary care providers play a more important role than ever before in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into […] Read more >

Mental Health Awareness Month: Why it matters now more than ever

December 2, 2024

Each year, Mental Health Awareness Month serves as a national call to action to raise awareness, reduce stigma, and promote access to mental health care. […] Read more >

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