Trainings and Surveys

CAHPS survey – You can make a difference

March 7, 2025

Throughout the year, your patients receive surveys asking about their experiences with their health plan and providers. The first of these, the Consumer Assessment of […] Read more >

Ensuring patient access to care

April 1, 2024

Annual access and availability survey   As your partner in patient care, each year, Cigna Healthcare conducts an annual Access and Availability Standards Survey to assess […] Read more >

CAHPS survey – Why it matters and how you can do your part

April 1, 2024

The annual Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey is almost here. The survey will be mailed in early March to patients randomly […] Read more >

SNP-MOC annual training in a snap

March 1, 2024

We can help you check the box for annual Special Needs Plan Model of Care (SNP-MOC) training each year in 10 minutes or less. Our […] Read more >

Health Outcomes Survey: A look at patient-provider relationships

February 23, 2024

Health Outcomes Survey (HOS) season is here. Each year, we send the HOS to a random sampling of patients with Cigna HealthcareSM Medicare Advantage plans. […] Read more >

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