August 2025

In case you missed them, here is a recap of and links to all of the U.S. commercial articles that were published in the Provider Newsroom in August.

Expanding the reach of your practice for connected heart health care

(August 29, 2025) Heart disease is  a silent killer and the leading cause of death for men, women, and people of most racial and ethnic groups. Cigna Healthcare has partnered with Heartbeat Health, a virtual cardiology care provider, to offer enhanced patient support, education, and care coordination.

Latest news for Cigna Healthcare providers

(August 27, 2025) Wondering what’s been added since your last visit to the Provider Newsroom? Access a summary of the latest news by month.

Preventive care saves lives and providers play a vital role in making that happen

(August 26, 2025) Early detection remains one of the most powerful tools in the fight against cancer. Preventive care screenings can identify cancer at earlier, more treatable stages, often before symptoms appear. Despite their proven benefits, many eligible patients still miss out on these potentially life-saving tests.

Reminder: Best practices to verify patient information before claim submission

(August 21, 2025) There are various reasons why claims may be pended or denied, including instances where they are inadvertently paid under an incorrect patient profile. This can result in overpayments, increase the provider’s administrative burden, and potentially delay reimbursement.

Early screening saves lives: Colorectal cancer doesn’t wait for age

(August 21, 2025) Colorectal cancer is the second leading cause of cancer-related deaths for both men and women in the United States and largely preventable with regular screenings starting at age 45. Unfortunately, rates are on the rise in individuals aged 50 or younger.

Why clinical information matters in prior authorization requests for weight loss medications

(August 15, 2025) Obesity is a serious health issue that often involves comorbid conditions such as diabetes, heart disease, and high blood pressure. While the use of medications to manage weight is becoming more common, these medications aren’t right for everyone.

New network option supports Cigna Healthcare Garden State plan

(August 13, 2025) Effective July 1, 2025, a new network option, the Open Access Plus New Jersey Network, supports customers with Cigna Healthcare Garden State plan coverage. These customers are required to use in-network providers with service locations in the state of New Jersey only.

The importance of alerting us to expedited appeals that need immediate attention

(August 6, 2025) Timely access to necessary medical services can be paramount to achieving optimal patient outcomes. Your proactive intervention in escalating expedited appeals filed by your patient can be critical when they have an urgent medical condition that requires a decision be made quickly.

Expedited appeal submission tips

(August 6, 2025) When you have an urgent need to appeal a coverage denial or partial coverage denial, and receive a decision very quickly to speed the start of treatment, you may be able to request an expedited appeal if services have not been performed and meet certain criteria.