On October 1, we will implement multiple enhancements to MHK, our prior authorization software to the Cigna for Healthcare Professionals website (CignaforHCP.com) accessed by Cigna Healthcare^SM Medicare Advantage providers in Arizona to improve the quality and accuracy of our provider data.

The enhancements include an indicator that will assist in selecting the correct provider record and service location.

Benefits to providers

With the implementation of these enhancements, you can expect:

• Improved provider data quality, resulting in improved patient referrals, prior authorizations, claim payments, network adequacy, and overall patient satisfaction.
• A more streamlined approach to managing provider data, reducing the likelihood of errors.
• Transparent and accurate maintenance of provider systems.

What to expect next

You will receive additional communications about the enhancements before they are released, including an updated guide that will give step-by-step instructions. Timely updates will also appear on CignaforHCP.com.