2024 Medicare Advantage highlights

April 1, 2024

Enhanced benefits for your patients and more resources for your practice

In 2024, Cigna Healthcare Medicare Advantage plans offer more comprehensive health benefits and serve more seniors than ever before.

Expanding service area

For the fifth consecutive year, we have expanded our Medicare Advantage service area, adding 25 new counties—including a first-time entry into Nevada, serving the Las Vegas metro area in Clark and Nye counties.
With this expansion, we now offer:

  • Medicare Advantage plans in 29 states and the District of Columbia.
  • Medicare supplemental plans in 48 states and the District of Columbia.
  • Prescription drug plans in in all 50 states, the District of Columbia, and Puerto Rico.

Expanding enrollment in our plans

It’s a good time to be a participating provider in the Cigna Medicare Advantage network.

  • 387,000 seniors are enrolled in our Part D prescription drug plans and supplemental plans.
  • 552,000 providers participate in the Cigna Healthcare Medicare Advantage network, a 24 percent increase from last year.

2024 highlights

  • We continue to offer the following growing portfolio of plans:
    • Medicare Advantage health maintenance organization (HMO) plans.
    • Medicare Advantage preferred provider organization (PPO) plans.
    • Dual Eligible Special Needs Plans for people who qualify for both Medicare and Medicaid.
    • Medicare supplemental plans.
    • Prescription drug plans.
  • All of our plans include the benefits that are most attractive to older adults: Dental, vision, fitness, meal delivery following hospitalization, and enhanced hearing benefits.
  • In all markets, we offer affordable plan options with at least one $0 premium plan available.
  • Most markets offer a plan with a rebate toward the customer’s Medicare Part B monthly premium.
  • All of our plans promote vitality through preventive care—including regular checkups, screenings, and vaccinations—and many provide financial incentives for completing preventive care activities.
  • Many plans include benefits to address social determinants of health, including utility assistance and allowances for over-the-counter health-related items and healthy foods.
  • Virtual companionship and home support coordination to address the mental and physical health challenges associated with chronic loneliness via HomeThrive, with a focus on social interaction via phone, smart phone or computer including virtual games, art classes, concerts and more.
  • Many benefits are easier to access, due in part to the Cigna Healthy TodaySM card, which consolidates separate programs into one powerful card that can be used at more than 62,000 participating retailers nationwide.

Resources to help your practice navigate Medicare Advantage

Cigna Healthcare Medicare Advantage Providers website (MedicareProviders.Cigna.com)
On this website, we offer a wide variety of resources and tools designed to help providers navigate and administer Medicare Advantage plans. You can find help with:

  • Coding and documentation.
  • Claims submission and resolution.
  • Provider education.
  • Star Rating quality measures, including, Consumer Assessment of Healthcare Providers & Systems (CAHPS®), Health Outcomes Survey, and Healthcare Effectiveness Data and Information Set (HEDIS®)*.

2024 Annual Enrollment Period Provider Resources Toolkit  

Access this tool kit to learn more about Cigna Healthcare Medicare Advantage plans. Go to MedicareProviders.Cigna.com > Forms and Practice Support > Annual Enrollment Period (AEP) Provider Resources Toolkit. In the tool kit, you’ll find a 2024 benefits overview, provider HMO/PPO FAQ, preventive screening incentives overview, PPO in- and out-of-network guide, and more.

Additional information

Visit CignaMedicareInformation.com or call 877.349.2897 (TTY 711) seven days a week, 8:00 a.m. to 8:00 p.m. (through the end of the annual enrollment period), to speak with a Medicare specialist.

* HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).

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