Update your information: Make sure we can find you!

Because our directory pulls provider demographic information from the National Plan and Provider Enumeration System (NPPES), it is critical that you update your information on NPPES as soon possible. To update your information, log in to nppes.cms.hhs.gov and review your demographic information.

As a reminder, NPPES provides core directory data elements (provider name, provider specialty, provider address, provider telephone number) for virtually every provider in the country. Collectively, these data elements represent 91% of the errors found during CMS provider directory reviews.

Help avoid payment and explanations of payment (EOP) delays by ensuring we have your most current mailing address. To update yours:

• Contact your Network Operations Representative.
• Email a Form W-9 to PDM@Cigna.com.

To help patients find you and ensure your provider directory listing is up to date, visit MedicareProviders.Cigna.com > Help Patients Find You/Stay Connected.