Provider resources for accurate coding and documentation

April 1, 2024

You can help assure quicker payment by following the official guidelines for chronic condition coding and reporting, while adhering to the Centers for Medicare & Medicaid Services (CMS) guidelines. Each year, CMS requires us to review and identify common documentation and coding opportunities for Cigna Healthcare Medicare Advantage participating-providers. 

We select providers for documentation and coding reviews based on claims analysis of diagnosis code reporting trends and notify the providers in advance by mail. Providers will receive post-audit results and the opportunity for follow-up education with their Provider Education Specialist, when appropriate.

ICD-10* coding and documentation resources

Numerous educational tools and resources are available to help you submit accurate and complete coding. Go to > Provider Education > Documentation and Coding Resources to find:

Additional resources located on the Provider Education and Assessment Tools web page include:

  • Disease-specific training sessions.
  • Health assessment tools and information.

For questions or to place an order for printed materials, contact your Provider Education Specialist.

* International Classification of Diseases, 10th Revision.

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