April 1, 2024
We encourage you to take advantage of the numerous resources available on the Cigna Healthcare Medicare Advantage provider website at MedicareProviders.Cigna.com, where you have online access to the information and resources you need to do business with Cigna Healthcare 24 hours a day, 365 days a year. They’re designed to make it easier for you to find information and simplify everyday administrative processes.
Cigna Healthcare Medicare Advantage resources
Provider Manual
The Provider Manual contains important information about Cigna Healthcare Medicare Advantage policies and procedures, including:
To view the latest manual, go to the Cigna Healthcare Medicare Advantage provider website: MedicareProviders.Cigna.com > Provider Manual.
2024 Cigna Healthcare Medicare Advantage Quick Reference Guide
This guide includes the contact information you need to administer Cigna Healthcare Medicare Advantage plans. It provides an at-a-glance list of resources to help you administer plans for your patients with Cigna Healthcare Medicare Advantage plans. It includes contact information for pre-certification, claims, pharmacy, referrals, patient evaluations, and compliance matters, plus a dedicated section for quick access to eviCore healthcare® utilization management resource links and other tactical points of contact for day-to-day practice support.
To view the latest guide, visit MedicareProviders.Cigna.com > Quick Reference Guide. A print version is also available for download.
Regulatory highlights guide
The Cigna Healthcare Medicare Advantage Regulatory Highlights Guide contains information that applies to your patients with Cigna Healthcare and “G” ID cards, including those in Arizona. You can access the guide at MedicareProviders.Cigna.com > Claims, Appeals, Forms and Practice Support > Provider Manuals and Regulatory Highlights Guide.
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