Patient reviews reminders

Expedited appeal submission tips

August 6, 2025

There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […]

Lactation counseling for your patients with Cigna Healthcare plans

July 31, 2025

Breastfeeding during the first few months of an infant’s life — a key period of early growth and development — has significant health impacts for […]

Change Healthcare – latest updates

July 31, 2025

As you know, the Change Healthcare cyber incident affected Cigna Healthcare, third party vendors we work with, and you – our health care provider partners […]

Routine Immunizations and the Value of a Provider Recommendation

July 30, 2025

With the advent of fall and flu season, it’s an ideal time to highlight the importance of vaccinations with your patients of all ages, especially […]

Help expedite quality of care delivery through complete clinical documentation

July 23, 2025

To help ensure your patients receive the appropriate level of care without unnecessary delays, and that you receive the proper reimbursement, Cigna Healthcare® prioritizes delivering […]

Health Outcomes Survey – Physical activity discussions with older adults

July 23, 2025

Because physical activity is a cornerstone of enhancing quality of life and mitigating health risks, the Health Outcomes Survey includes questions to assess whether patients […]

Metabolic screenings and therapy for patients prescribed antipsychotic medications

July 21, 2025

While the use of atypical antipsychotic medications can be effective in the management of mental health disorders in adults, children, and adolescents, they also increase […]

2025 Clinical, reimbursement, and administrative policy updates

July 11, 2025

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […]

Frequently asked questions

July 8, 2025

Cigna Healthcare® Medicare Advantage brand will transition to HealthSpringSM The Cigna Healthcare Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, […]

Cigna Healthcare Medicare Advantage is becoming HealthSpring

July 8, 2025

The Cigna Healthcare® Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, is changing to HealthSpringSM. Our new benefit plans will […]

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […]

Ambulatory medical record reviews

July 1, 2025

Providers with good clinical documentation processes know how vital this can be to delivering quality health care services. It not only helps their patients to […]

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