U.S. Commercial
Provider News

Get the latest Cigna Healthcare U.S. commercial medical updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Change Healthcare – latest updates

November 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and you – our health care […] Read more >

Digital ID cards are here

September 1, 2024

Have you noticed that more of your patients are presenting their Cigna Healthcare ID card to you digitally? We are in the process of fully […] Read more >

Partnering for inclusivity: Supporting providers in meeting language assistance services requirements

October 2, 2024

In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […] Read more >

EviCore by Evernorth to manage new precertification programs for Cigna Healthcare customers

October 11, 2024

Beginning November 1, 2024, EviCore by Evernorth® will begin managing precertification for additional services for Cigna Healthcare℠ customers. These services include certain cardiac and vascular […] Read more >

Cardiac arrest on the rise: What your patients need to know

November 8, 2024

Cardiac arrest affects nearly 1,000 people a day—not only those with known heart issues, but people who may think they are healthy and have no […] Read more >

The importance of behavioral health integration in primary care

November 1, 2024

Treating both physical and mental health simultaneously can lead to better management of chronic conditions, reduced health care costs, and improved quality of life.1 We […] Read more >

Appropriate antibiotic prescribing and education key to reducing antibiotic resistance

November 8, 2024

Cold and flu season is here, and with it comes an increase in patients with respiratory infections ranging from the common cold to respiratory syncytial […] Read more >

Pharmacy update: Extension to prescribe alternative medication due to UDENYCA shortage

December 20, 2024

Due to the ongoing manufacturing shortage of UDENYCA®, Cigna HealthcareSM has extended the approval date for prescribing the alternative medication, NYVEPRIA™, through February 19, 2025. […] Read more >

Maryland access to evaluation/treatment requirements

December 18, 2024

The Maryland Insurance Administration requires in-network providers to have policies and procedures in place to ensure that customers can be evaluated and/or treated for urgent* […] Read more >

2025 Clinical, reimbursement, and administrative policy updates

December 13, 2024

To support access to quality, cost-effective care for your patients with a medical plan administered by Cigna Healthcare, we routinely review clinical, reimbursement, and administrative […] Read more >

California HMO provider appointment access and availability

December 11, 2024

When patients receive the right care at the right time, it can result in better health outcomes and an improved care experience. The State of […] Read more >

Policy and coverage updates

December 9, 2024

Cigna Healthcare coverage policies can help you to interpret standard health coverage plan provisions. Access the latest updates.  Read more >

NALC Health Benefit Plan AMIs to change in January

December 8, 2024

Effective January 1, 2025, the alternate member identifiers (AMIs) for your patients with health care coverage under the National Association of Letter Carriers Health Benefit […] Read more >

New guest access to HealthPartners provider portal

December 6, 2024

HealthPartners, a Cigna HealthcareSM strategic partner, has implemented a simplified way for providers to verify customer eligibility on their portal without registering for an account. […] Read more >

Primary care providers: The importance of managing your practice panel

December 3, 2024

As valued partners in delivering high-quality care, it is important that Cigna HealthcareSM–contracted primary care providers (PCPs) maintain manageable practice panel volumes to ensure patients […] Read more >

Oncology drug dose rounding pilot begins January 1, 2025

December 2, 2024

On January 1, 2025, Cigna HealthcareSM will begin an oncology drug dose rounding pilot program to reduce drug waste for a variety of injectable oncology […] Read more >

The value of the provider’s recommendation in flu vaccination

November 27, 2024

Flu season is here, with cases tending to spike in November, December, and January. As you know, vaccinations early in the season are encouraged, particularly […] Read more >

New Reimbursement Policy for Coding and Billing Accuracy effective January 13, 2025

November 22, 2024

Effective January 13, 2025, Cigna HealthcareTM will implement a new reimbursement policy, R46 Coding and Billing Accuracy, which outlines types of reported charges and billing […] Read more >

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