U.S. Commercial
Provider News

Get the latest Cigna Healthcare U.S. commercial medical updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.

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Cigna Healthcare removes 96 codes from the list of services that require prior authorization

May 30, 2025

Cigna Healthcare continuously evaluates codes based on their usage, the latest evidence-based standards of care, and feedback from our stakeholders. To help reduce the paperwork and […] Read more >

2026 Cigna Care Designation and Tier 1 results

June 25, 2025

Cigna Healthcare® regularly evaluates the quality and cost-efficiency information of in-network providers in 21 specialty types, including primary care. Providers who meet specific criteria may […] Read more >

Addressing health care provider workplace violence

May 20, 2025

Workplace violence in health care is a key concern Workplace violence was a key topic in the Spring 2024 Cigna Healthcare® Physician Advisory Council sessions. […] Read more >

The Cigna Group champions Workforce Mental Health Summit, stressing importance of employer support

May 27, 2025

Mental health is a top issue in the U.S. and there is a growing need for support to allow communities, individuals, and businesses to thrive. […] Read more >

Cigna Healthcare Announces Actions to Accelerate Access to Care and Improve Patient and Physician Experience

February 28, 2025

Cigna Healthcare, the health benefits division of The Cigna Group, announced the first in a series of planned actions to improve the healthcare experience for […] Read more >

Early screening for anxiety, depression, and substance use can make a significant difference

July 7, 2025

As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >

A new age in women’s health care puts the reproductive journey in the spotlight

June 12, 2025

Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >

Latest news for Cigna Healthcare providers

July 1, 2025

Thanks for visiting the Provider Newsroom, your hub for Cigna Healthcare updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >

Ambulatory medical record reviews

July 1, 2025

Providers with good clinical documentation processes know how vital this can be to delivering quality health care services. It not only helps their patients to […] Read more >

Oncology drug dose rounding program: July 7 drug list update

July 1, 2025

On January 1, 2025, Cigna Healthcare® began an oncology drug dose rounding program to reduce drug waste for a variety of injectable oncology drugs while […] Read more >

Massachusetts—Reminder to update your online provider directory listing

July 1, 2025

It is important to Cigna Healthcare® and our customers that your provider directory demographics are accurate. Please periodically review your information in the current provider […] Read more >

New Reimbursement Policy for Professional Evaluation and Management Services Claims effective October 1, 2025

July 1, 2025

Cigna Healthcare® will implement a new reimbursement policy, Evaluation and Management Coding Accuracy (R49), to review professional claims billed with Current Procedural Terminology (CPT®) evaluation […] Read more >

Webinar schedule for digital solutions

June 24, 2025

You’re invited to join interactive, web-based demonstrations of the Cigna for Health Care Professionals website (CignaforHCP.com). Learn how to navigate the site and perform time-saving […] Read more >

Simplifying and reducing prior authorization with industry peers

June 23, 2025

Cigna Healthcare® recognizes its responsibility to make the health care experience better for all those we serve, which is why earlier this year we announced […] Read more >

Cigna Healthcare quality resources and more

June 12, 2025

We want you to have the latest information about our quality initiatives, case management programs, and health and wellness programs, as well as medical and […] Read more >

Coordination of care

June 11, 2025

Coordination of care is the process by which a patient’s team of providers cooperatively help coordinate care management and ensure access to quality, cost-effective care. […] Read more >

Cigna Healthcare primary care guide offers integrated strategies for behavioral health treatment and patient medication adherence

June 5, 2025

Primary care providers (PCPs) play an increasingly important role in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into primary care […] Read more >

Cigna Healthcare and Geisinger Health Plan enter collaboration

June 4, 2025

In June 2025, Cigna Healthcare® and Geisinger Health Plan (based in Danville, Pennsylvania) will enter into a collaboration under which Geisinger Health Plan members will […] Read more >

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