September 17, 2025
September 22 – 26 is Falls Prevention Awareness Week, a national initiative aimed at raising awareness about the dangers of falls and promoting strategies to […] Read more >
September 10, 2025
As you know, benzodiazepines (BZDs) are approved to treat generalized anxiety disorder, insomnia, seizures, social phobia, and panic disorder.1 Regular use of BZDs, followed by […] Read more >
July 8, 2025
The Cigna Healthcare® Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, is changing to HealthSpringSM. Our new benefit plans will […] Read more >
April 30, 2025
Please be aware of an important change to the Cigna Healthcare® Medicare Advantage provider manual to include information on advanced primary care management reimbursement. Effective June 1, 2025, […] Read more >
April 21, 2025
While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […] Read more >
March 28, 2025
Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >
March 27, 2025
On December 5, our claim processing system for Cigna Healthcare® Medicare Advantage plans was updated to include new rejection codes. This may result in claim […] Read more >
March 24, 2025
As a provider in the Cigna Healthcare℠ Medicare Advantage network, you have a deep understanding of the community you serve. There are a variety of […] Read more >
February 21, 2025
We are committed to helping reduce the time you and your office staff spend on administrative tasks. To ensure your prior authorization requests are processed […] Read more >
December 3, 2024
The Cigna HealthcareSM Medicare Advantage Provider Manual for in-network physicians, hospitals, ancillaries, and other providers has been updated for 2025. The manual includes key regulatory […] Read more >
November 27, 2024
Flu season is here, with cases tending to spike in November, December, and January. As you know, vaccinations early in the season are encouraged, particularly […] Read more >
November 21, 2024
Please be aware of an important change to the Cigna HealthcareSM Medicare Advantage provider manual to include information on facility fee reimbursement. Cigna Healthcare will […] Read more >
November 8, 2024
Cold and flu season is here, and with it comes an increase in patients with respiratory infections ranging from the common cold to respiratory syncytial […] Read more >
September 17, 2024
We routinely review our coverage, reimbursement, and administrative policies for potential updates. In that review, we take into consideration one or more of the following: […] Read more >
September 1, 2024
Cigna Healthcare is committed to supporting health care providers and their patients in the regions impacted by Hurricane Helene and Hurricane Milton. To ensure that […] Read more >
May 22, 2024
As part of our commitment to the health of our customers, Cigna Healthcare takes reasonable steps to ensure that claim coding is accurate and complete. […] Read more >
May 22, 2024
Accurate diagnostic coding can improve payment timelines, help ensure accurate recordkeeping, and ultimately contribute to better overall patient care. Specificity Specificity in both documentation and […] Read more >
April 28, 2024
As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >
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