General News

2026 HealthSpring Medicare Advantage Drug List Formulary Updates

October 27, 2025

Effective January 1, 2026, we’re updating the HealthSpringSM Medicare Advantage Prescription Drug (MAPD) formularies. Cigna Healthcare® Medicare Advantage is becoming HealthSpring. To support seamless treatment […] Read more >

Celebrating Health Literacy Month: Highlighting the flu vaccine

October 13, 2025

October is Health Literacy Month and it’s a great time to highlight the importance of the flu vaccine, a vital tool in protecting our communities […] Read more >

Change in prior authorization administration for post acute care services, effective January 1, 2026

September 29, 2025

Effective January 1, 2026, HealthSpringSM will manage prior authorizations for Post Acute Care (PAC) services, including Skilled Nursing Facility, Inpatient Rehabilitation, Long Term Acute Care […] Read more >

We’re Reducing Prior Authorization Response Times for Medicare Members

September 26, 2025

To ensure timely access to care, Cigna HealthCare* Medicare Advantage is adopting Centers for Medicare & Medicaid Services guidelines, effective Jan. 1, 2026. Learn what’s […] Read more >

FDA MedWatch

September 25, 2025

Maximize Patient Safety Through the FDA’s MedWatch Program MedWatch is a U.S. Food and Drug Administration (FDA) program for collecting reports on safety issues with […] Read more >

HealthSpring Benefit Plans Are Rolling Out for 2026

September 25, 2025

In preparation for our brand change to HealthSpringSM, we’re rolling out new benefit plans under the HealthSpring name during this year’s annual enrollment period. That […] Read more >

Falls Prevention Awareness Week: Talk with Patients about Reducing Risks

September 17, 2025

September 22 – 26 is Falls Prevention Awareness Week, a national initiative aimed at raising awareness about the dangers of falls and promoting strategies to […] Read more >

Guidelines for safely tapering patients from benzodiazepines

September 10, 2025

As you know, benzodiazepines (BZDs) are approved to treat generalized anxiety disorder, insomnia, seizures, social phobia, and panic disorder.1 Regular use of BZDs, followed by […] Read more >

Cigna Healthcare Medicare Advantage is becoming HealthSpring

July 8, 2025

The Cigna Healthcare® Medicare Advantage brand, which includes Medicare Advantage, Supplemental Benefits and Medicare Part D, is changing to HealthSpringSM. Our new benefit plans will […] Read more >

Updated Advanced Primary Care Management information

April 30, 2025

Please be aware of an important change to the Cigna Healthcare® Medicare Advantage provider manual to include information on advanced primary care management reimbursement. Effective June 1, 2025, […] Read more >

Effective communication is key

April 21, 2025

While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […] Read more >

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >

Reminder: New rejection codes for Medicare Advantage claims

March 27, 2025

On December 5, our claim processing system for Cigna Healthcare® Medicare Advantage plans was updated to include new rejection codes. This may result in claim […] Read more >

Health equity resources for your practice

March 24, 2025

As a provider in the Cigna Healthcare℠ Medicare Advantage network, you have a deep understanding of the community you serve. There are a variety of […] Read more >

Tips to help you submit prior authorization requests quicker with the HSConnect provider portal

February 21, 2025

We are committed to helping reduce the time you and your office staff spend on administrative tasks. To ensure your prior authorization requests are processed […] Read more >

2025 Cigna Healthcare Medicare Advantage Provider Manual now available

December 3, 2024

The Cigna HealthcareSM Medicare Advantage Provider Manual for in-network physicians, hospitals, ancillaries, and other providers has been updated for 2025. The manual includes key regulatory […] Read more >

The value of the provider’s recommendation in flu vaccination

November 27, 2024

Flu season is here, with cases tending to spike in November, December, and January. As you know, vaccinations early in the season are encouraged, particularly […] Read more >

Cigna Healthcare Medicare Advantage – updated facility fee reimbursement information

November 21, 2024

Please be aware of an important change to the Cigna HealthcareSM Medicare Advantage provider manual to include information on facility fee reimbursement. Cigna Healthcare will […] Read more >

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