Provider Education and Reference

2025 Cigna Healthcare Medicare Advantage Provider Manual now available

December 3, 2024

The Cigna HealthcareSM Medicare Advantage Provider Manual for in-network physicians, hospitals, ancillaries, and other providers has been updated for 2025. The manual includes key regulatory […] Read more >

Change Healthcare – latest updates

November 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and health care providers – as […] Read more >

Annual Medicare SNP MOC Training in a Snap

November 15, 2024

Cigna Healthcare can help you complete your annual Special Needs Plan Model of Care (SNP-MOC) training each year in 10 minutes or less. Our video […] Read more >

Helpful tool to address depression in a primary care setting

November 13, 2024

Seasonal transitions can bring about a range of emotions. These may include excitement but also anxiety related to family challenges/dynamics and financial impact as well […] Read more >

Cigna Healthcare Medicare Advantage: Customer ID card changes for the 2025 plan year

October 17, 2024

Effective for the 2025 plan year, Cigna HealthcareSM Medicare Advantage customer ID cards will no longer display the name and telephone number of the customer’s […] Read more >

White coat syndrome: Why it matters

July 22, 2024

Patients who have a high blood pressure reading during a provider visit but a normal reading outside the office may suffer from white coat syndrome […] Read more >

Help your patients take control of their heart health

July 1, 2024

Because high blood pressure often has no symptoms, your patients may not be aware of their blood pressure numbers or risk for hypertension until a […] Read more >

Radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore will transition to the EviCore CareCore National portal

December 3, 2024

Effective May 1, the Cigna Healthcare Medicare Advantage radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore by Evernorth® (EviCore) will transition from the EviCore […] Read more >

Provider resources for accurate coding and documentation

December 3, 2024

You can help assure quicker payment by following the official guidelines for chronic condition coding and reporting, while adhering to the Centers for Medicare & […] Read more >

Prior authorization

December 3, 2024

Did you know? Less than four percent of all medical services for your patients with Cigna Healthcare Medicare Advantage plans require prior authorization. When services […] Read more >

Virtual provider education

December 3, 2024

Did you know you can access resources to stay current on trends impacting your practice, advance your skills, and meet your annual continuing medical education (CME) requirements – on the go? Read more >

2024 Star Measures updates

December 3, 2024

HEDIS updates The Healthcare Effectiveness Data and Information Set (HEDIS®)* helps ensure timely and appropriate patient care and helps you identify gaps in care for […] Read more >

Incentives drive preventive screening adherence

December 3, 2024

Do you have reluctant, high-risk patients who put off annual health screenings? Incentives can encourage patient adherence to these important appointments. We reward patients with […] Read more >

24/7 urgent care options for your patients

December 3, 2024

People often visit emergency rooms for non-life-threatening situations, even though they may pay more and wait longer. Why? Because they often don’t know where else […] Read more >

Addressing health inequities: Cigna Healthcare resources to close gaps

December 3, 2024

Health inequities can have an enormous impact on your patients’ health, well-being and quality of life. All too often, a provider’s ability to diagnose and […] Read more >

Encouraging flu vaccination

December 3, 2024

With influenza, COVID-19 variants and respiratory syncytial virus (RSV) circulating, experts are calling annual flu season a potential “tripledemic.” All three viruses are especially dangerous […] Read more >

Cigna Healthcare Reference Guides

December 3, 2024

The Cigna Healthcare Reference Guides for participating physicians, hospitals, ancillaries, and other providers contain many of our administrative guidelines and program requirements. They include information […] Read more >

Streamlined support for your practice

December 3, 2024

We encourage you to take advantage of the numerous resources available on the Cigna Healthcare Medicare Advantage provider website at MedicareProviders.Cigna.com, where you have online […] Read more >

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