Provider Education and Reference

Change in prior authorization administration for post acute care services, effective January 1, 2026

September 29, 2025

Effective January 1, 2026, HealthSpringSM will manage prior authorizations for Post Acute Care (PAC) services, including Skilled Nursing Facility, Inpatient Rehabilitation, Long Term Acute Care […] Read more >

FDA MedWatch

September 25, 2025

Maximize Patient Safety Through the FDA’s MedWatch Program MedWatch is a U.S. Food and Drug Administration (FDA) program for collecting reports on safety issues with […] Read more >

HealthSpring Benefit Plans Are Rolling Out for 2026

September 25, 2025

In preparation for our brand change to HealthSpringSM, we’re rolling out new benefit plans under the HealthSpring name during this year’s annual enrollment period. That […] Read more >

Falls Prevention Awareness Week: Talk with Patients about Reducing Risks

September 17, 2025

September 22 – 26 is Falls Prevention Awareness Week, a national initiative aimed at raising awareness about the dangers of falls and promoting strategies to […] Read more >

Earn No-Cost Continuing Education Credit for Culture of Caring Webinars

September 11, 2025

We offer providers a suite of no-cost webinars that provide cultural awareness training and continuing education credit. The self-guided courses include: How to attend Credits […] Read more >

Guidelines for safely tapering patients from benzodiazepines

September 10, 2025

As you know, benzodiazepines (BZDs) are approved to treat generalized anxiety disorder, insomnia, seizures, social phobia, and panic disorder.1 Regular use of BZDs, followed by […] Read more >

Effective communication is key

April 21, 2025

While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […] Read more >

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >

HEDIS and QRS data collection are right around the corner

January 16, 2025

Each year, we collect data for the Healthcare Effectiveness Data and Information Set (HEDIS®).* The National Committee for Quality Assurance (NCQA), employers, and health plans […] Read more >

2025 Cigna Healthcare Medicare Advantage Provider Manual now available

December 3, 2024

The Cigna HealthcareSM Medicare Advantage Provider Manual for in-network physicians, hospitals, ancillaries, and other providers has been updated for 2025. The manual includes key regulatory […] Read more >

Provider resources for accurate coding and documentation

December 1, 2024

You can help assure quicker payment by following the official guidelines for chronic condition coding and reporting, while adhering to the Centers for Medicare & […] Read more >

Prior authorization

December 1, 2024

Did you know? Less than four percent of all medical services for your patients with Cigna Healthcare Medicare Advantage plans require prior authorization. When services […] Read more >

Virtual provider education

December 1, 2024

Did you know you can access resources to stay current on trends impacting your practice, advance your skills, and meet your annual continuing medical education (CME) requirements – on the go? Read more >

Change Healthcare – latest updates

November 25, 2024

As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and health care providers – as […] Read more >

Helpful tool to address depression in a primary care setting

November 13, 2024

Seasonal transitions can bring about a range of emotions. These may include excitement but also anxiety related to family challenges/dynamics and financial impact as well […] Read more >

Cigna Healthcare Medicare Advantage: Customer ID card changes for the 2025 plan year

October 17, 2024

Effective for the 2025 plan year, Cigna HealthcareSM Medicare Advantage customer ID cards will no longer display the name and telephone number of the customer’s […] Read more >

Radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore will transition to the EviCore CareCore National portal

April 1, 2024

Effective May 1, the Cigna Healthcare Medicare Advantage radiology, cardiology, and musculoskeletal prior authorizations managed through EviCore by Evernorth® (EviCore) will transition from the EviCore […] Read more >

2024 Star Measures updates

April 1, 2024

HEDIS updates The Healthcare Effectiveness Data and Information Set (HEDIS®)* helps ensure timely and appropriate patient care and helps you identify gaps in care for […] Read more >

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