June 2, 2026
May 2026
In case you missed them, here is a recap of and links to all of the U.S. commercial articles that were published in the Provider Newsroom in May.
Improving the health care experience for providers and patients
(May 26, 2026) In 2025, Cigna launched a Commitments to Better campaign, a multi-year public commitment to improving the health care experience for both providers and patients aimed at addressing and improving five key areas: easier access to care, better support, better value for customers and patients, accountability, and transparency. Read about the provider- and customer-focused improvements that have been made.
Men’s mental health: Understanding stigma and encouraging conversations
(May 18, 2026) Understanding the unique stigma surrounding men’s mental health and why male patients may be reluctant to openly express their feelings can help providers approach their patients with empathy, ensuring they feel safe and heard.
Mental Health Awareness Month: Supporting depression screening in primary care
(May 13, 2026) Primary care providers and pediatricians are often the first and most consistent point of contact for patients experiencing depression, even when mental health is not the reason for the visit. Depression screening is a natural extension of whole-person care and an important tool for identifying concerns early, supporting timely intervention, and improving long-term outcomes for patients and families.
Important facts your patients might not know about prostate cancer
(May 12, 2026) Despite prostate cancer being among the most common cancers in men, many do not talk about their prostate issues. This article highlights some of the most noteworthy opportunities for patient education and engagement.
Post-payment claim reviews: Third-party vendor update
(May 12, 2026) As part of our ongoing efforts to make the post-payment review process more coordinated, consistent, and streamlined – with clear requests and controls designed to prevent duplicate outreach – Cigna Healthcare is sharing an update on the vendors who may contact your office.
2025 access to behavioral care results
(May 7, 2026) To support timely access to care, Evernorth Behavioral Health has established standards for both phone responsiveness and appointment availability. Performance is monitored throughout the year and results are reported annually. Read the 2025 results.
Immunization Fee Schedule (NIIFS) quarterly update
(May 6, 2026) The Cigna Healthcare National Injectable and Immunization Fee Schedule (NIIFS) is used to reimburse professional and facility providers for payment of injectable drugs and immunizations. The 2026 second quarter NIIFS has been updated and will become effective on May 1, 2026.
A message to nurses this National Nurses Week
(May 6, 2026) A message from Stanley Crittenden, MD, Chief Medical Officer, expresses his appreciation for the work nurses do every day. “Nurses are the backbone of health care, bringing together clinical expertise, compassion, and advocacy, often across settings and moments, to shape the experience of the people they serve.”
(May 5, 2026) We have curated recent enhancements and essential reminders to optimize workflows on CignaforHCP.com, while ensuring interactions remain secure and efficient.
(May 5, 2026) We have curated recent enhancements and essential reminders to optimize workflows on Provider.Evernorth.com, while ensuring interactions remain secure and efficient.
New faxable Residential Prior Authorization Request Form
(May 4, 2026) Evernorth Behavioral Health offers a new option that streamlines the residential prior authorization process with a faxable form.
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