April 1, 2024
People often visit emergency rooms for non-life-threatening situations, even though they usually pay more and wait longer. Why? Because they often don’t know where else to go.
You can give your patients other, often better, options. Consider providing them with same-day appointments when it’s an urgent problem. And when your office is closed, consider directing them to a participating urgent care center rather than the emergency room, when appropriate.
For a list of Cigna Healthcare participating urgent care centers, visit Cigna.com > Find a Doctor. Then, choose a directory.
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