June 2, 2026
May 2026
In case you missed them, here is a recap of and links to all of the behavioral health articles that were published in the Provider Newsroom in May.
Improving the health care experience for providers and patients
(May 26, 2026) In 2025, Cigna launched a Commitments to Better campaign, a multi-year public commitment to improving the health care experience for both providers and patients aimed at addressing and improving five key areas: easier access to care, better support, better value for customers and patients, accountability, and transparency. Read about the provider- and customer-focused improvements that have been made.
New option for administering long-acting injectable antipsychotics
(May 21, 2026) Long-acting injectable (LAI) antipsychotic medications can be highly beneficial to patients living with severe mental health conditions. When you identify a patient who may benefit from an LAI antipsychotic, we are committed to making access to that medication as easy as possible. If you are unable to administer a LAI antipsychotic in your office, Albertsons® Specialty Care can help.
Men’s mental health: Understanding stigma and encouraging conversations
(May 18, 2026) Understanding the unique stigma surrounding men’s mental health and why male patients may be reluctant to openly express their feelings can help providers approach their patients with empathy, ensuring they feel safe and heard.
(May 13, 2026) Each year, we evaluate our Behavioral Complex Case Management Program to ensure we’re delivering meaningful support and meeting accreditation standards. Here are key insights from the evaluation for 2025, reflecting our continuous commitment to improving outcomes for your patients.
Tips to help your patient stay engaged in SUD treatment and meet HEDIS measures
(May 13, 2026) Timely follow-up and consistent engagement can help prevent patients who are living with substance use disorders (SUD) from falling through the cracks and improve the likelihood they continue treatment. Small workflow adjustments can also help meet or exceed the HEDIS Initiation and Engagement of Substance Use Disorder Treatment (IET) measure.
A message to behavioral health professionals this Mental Health Awareness Month
(May 13, 2026) Mental Health Awareness Month is a time to raise awareness, reduce stigma, and empower individuals to seek care. It is also an opportunity to recognize you and the work you do every day. Behavioral health professionals make a meaningful difference, often during moments of great vulnerability.
2025 access to behavioral health care results
(May 7, 2026) To support timely access to care, we have established standards for both phone responsiveness and appointment availability. We monitor our performance throughout the year and report results annually. Read the 2025 results.
(May 5, 2026) We’ve curated recent enhancements and essential reminders to help optimize workflows on Provider.Evernorth.com, while ensuring your interactions remain secure and efficient.
New faxable Residential Prior Authorization Request Form
(May 4, 2026) Calling in residential prior authorization requests can be time-consuming. That’s why we are offering a new option that streamlines the process with a faxable form.
Please let us know what you think of the Provider Newsroom information and news.
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