Administrative Tips

Brand evolution migrates some emails to Cigna Healthcare or Evernorth Health Services

June 28, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >

Submitting prior authorization requests just got easier

June 20, 2024

We understand that calling in prior authorization requests (also known as precertification requests) can be time-consuming. That’s why we have created a simple form that […] Read more >

Administrative tutorials: Resources for a successful partnership

April 1, 2024

At Evernorth, improving your experience with us is a priority. Our administrative tutorials will help you partner most effectively with us. Explore the resources below […] Read more >

Keep your online directory profile up-to-date

April 1, 2024

As part of the Consolidated Appropriations Act (CAA) that went into effect January 1, 2022, participating providers are required to notify Evernorth Behavioral Health whenever […] Read more >

Frequently asked questions: EAP administration

April 1, 2024

More than 20 million customers nationwide have access to our standard Employee Assistance Program (EAP) or to a bundled solution for short-term counseling and work/life […] Read more >

Notable information and reminders

April 1, 2024

We want to share with our valued behavioral health providers some important administrative reminders when caring for an Evernorth Behavioral Health and/or Cigna Healthcare customer.  […] Read more >

Welcome to the Provider Newsroom

April 1, 2024

The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is now more readily available and easier to access with the launch […] Read more >

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