Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
July 7, 2025
As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >
September 18, 2025
At Evernorth® Behavioral Health, we know that when medical and behavioral health providers work together, patients benefit. That is why we are committed to supporting continuity […] Read more >
August 13, 2025
As part of the Affordable Care Act (ACA), Cigna Healthcare® Individual & Family Plans must comply with the ACA risk-adjustment program. The program’s aim is […] Read more >
June 12, 2025
Evernorth® Behavioral Health (Evernorth) uses the MCG™ Behavioral Health Guidelines for guidance in conducting mental health level of care medical necessity reviews for all health […] Read more >
June 5, 2025
Primary care providers (PCPs) play an increasingly important role in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into primary care […] Read more >
May 16, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >
September 21, 2025
Beginning September 27, users will experience newly designed login screens on the Evernorth provider portal (Provider.Evernorth.com). This enhancement is part of an ongoing effort to […] Read more >
October 6, 2025
Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >
October 1, 2025
We appreciate the dedication you bring to your work providing care to customers with Evernorth® (Evernorth) Behavioral Health and Cigna Healthcare® coverage. The following key […] Read more >
September 29, 2025
Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >
September 18, 2025
Beginning with dates of service on or after April 1, 2025, Healthcare Common Procedure Coding System (HCPCS) code J1299 is required for the prior authorization […] Read more >
September 2, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)* is one of health care’s most widely used performance improvement tools. More specifically, it’s a core set […] Read more >
August 22, 2025
The Evernorth® (Evernorth) Behavioral Administrative Guidelines for in-network providers, clinics, and facilities include program requirements, policies, rules, and procedures for providing behavioral health services to […] Read more >
August 13, 2025
Effective July 1, 2025, a new network option, the Open Access Plus (OAP) New Jersey (NJ) Network, supports customers with Cigna Healthcare® Garden State plan […] Read more >
August 6, 2025
In today’s complex health care landscape, timely access to necessary medical services can be paramount to achieving optimal patient health outcomes. You play a critical […] Read more >
August 6, 2025
There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >
June 30, 2025
You’re invited to join interactive, web-based demonstrations of the Evernorth® Provider website (Provider.Evernorth.com). Learn how to navigate the site and perform time-saving transactions, such as […] Read more >
June 23, 2025
Evernorth® Behavioral Health (Evernorth) is committed to helping customers access behavioral care when they need it. To support these efforts, we have established standards regarding timeliness […] Read more >
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