Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
July 7, 2025
As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >
October 6, 2025
Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >
September 21, 2025
Beginning September 27, users will experience newly designed login screens on the Evernorth provider portal (Provider.Evernorth.com). This enhancement is part of an ongoing effort to […] Read more >
September 18, 2025
At Evernorth® Behavioral Health, we know that when medical and behavioral health providers work together, patients benefit. That is why we are committed to supporting continuity […] Read more >
September 2, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)* is one of health care’s most widely used performance improvement tools. More specifically, it’s a core set […] Read more >
August 13, 2025
As part of the Affordable Care Act (ACA), Cigna Healthcare® Individual & Family Plans must comply with the ACA risk-adjustment program. The program’s aim is […] Read more >
May 16, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >
October 22, 2025
There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >
October 22, 2025
When time is of the essence, delayed or denied claims can have negative effects for both providers and patients. For providers, this may mean additional […] Read more >
October 17, 2025
Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >
October 15, 2025
Women have unique health care needs that require specialized attention throughout all stages of life. To improve health care experiences for women, it is essential […] Read more >
October 15, 2025
Quality care is at the heart of what you do – and it’s our mission, too. Thanks to your dedication and the guidance of our […] Read more >
October 13, 2025
New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >
October 13, 2025
California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >
October 9, 2025
Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […] Read more >
October 1, 2025
We appreciate the dedication you bring to your work providing care to customers with Evernorth® (Evernorth) Behavioral Health and Cigna Healthcare® coverage. The following key […] Read more >
September 18, 2025
Beginning with dates of service on or after April 1, 2025, Healthcare Common Procedure Coding System (HCPCS) code J1299 is required for the prior authorization […] Read more >
August 22, 2025
The Evernorth® (Evernorth) Behavioral Administrative Guidelines for in-network providers, clinics, and facilities include program requirements, policies, rules, and procedures for providing behavioral health services to […] Read more >
Please let us know what you think of the Provider Newsroom information and news.
Contact Us
Administrative Tips
Digital Tools