Get the latest Evernorth Behavioral Health updates on a variety of topics, including policies, programs, clinical insights, electronic tools, and more.
May 27, 2025
Mental health is a top issue in the U.S. and there is a growing need for support to allow communities, individuals, and businesses to thrive. […] Read more >
July 7, 2025
As a champion of your patients’ health, your care often extends beyond merely diagnosing and treating illnesses; you also play a crucial role in proactively […] Read more >
August 13, 2025
As part of the Affordable Care Act (ACA), Cigna Healthcare® Individual & Family Plans must comply with the ACA risk-adjustment program. The program’s aim is […] Read more >
June 12, 2025
Evernorth® Behavioral Health (Evernorth) uses the MCG™ Behavioral Health Guidelines for guidance in conducting mental health level of care medical necessity reviews for all health […] Read more >
June 5, 2025
Primary care providers (PCPs) play an increasingly important role in the behavioral health diagnosis and treatment of patients. Incorporating behavioral health interventions into primary care […] Read more >
April 3, 2025
On March 19, 2025, The Cigna Group announced the completion of the sale of its Medicare and CareAllies businesses to Health Care Service Corporation (HCSC). The […] Read more >
August 22, 2025
The Evernorth® (Evernorth) Behavioral Administrative Guidelines for in-network providers, clinics, and facilities include program requirements, policies, rules, and procedures for providing behavioral health services to […] Read more >
August 13, 2025
Effective July 1, 2025, a new network option, the Open Access Plus (OAP) New Jersey (NJ) Network, supports customers with Cigna Healthcare® Garden State plan […] Read more >
August 7, 2025
Thanks for visiting the Provider Newsroom, your hub for Evernorth Behavioral updates on topics including new programs, clinical insights, policy updates, practice support resources, and […] Read more >
August 6, 2025
In today’s complex health care landscape, timely access to necessary medical services can be paramount to achieving optimal patient health outcomes. You play a critical […] Read more >
August 6, 2025
There may be times when you have an urgent need to appeal a coverage denial or partial coverage denial for your patient, and receive a […] Read more >
June 30, 2025
You’re invited to join interactive, web-based demonstrations of the Evernorth® Provider website (Provider.Evernorth.com). Learn how to navigate the site and perform time-saving transactions, such as […] Read more >
June 23, 2025
Evernorth® Behavioral Health (Evernorth) is committed to helping customers access behavioral care when they need it. To support these efforts, we have established standards regarding timeliness […] Read more >
June 12, 2025
Women’s health care is at a crossroads: industry research acknowledges that women have unique health care needs, different risk factors and symptoms from men, and […] Read more >
May 20, 2025
Workplace violence in health care is a key concern Workplace violence was a key topic in the Spring 2024 Cigna Healthcare® Physician Advisory Council sessions. […] Read more >
May 16, 2025
The Healthcare Effectiveness Data and Information Set (HEDIS®)1 is one of health care’s most widely used performance improvement tools. More specifically, it is a core […] Read more >
May 12, 2025
Evernorth® Behavioral Health’s (Evernorth’s) adoption of the Level of Care Utilization System (LOCUS) for adults and the Child and Adolescent Level of Care/Service Intensity Utilization […] Read more >
January 24, 2025
The Evernorth® Behavioral Health (Evernorth) Centers of Excellence (COE) program is designed to meet the growing customer demand for information about patient outcomes (quality) and […] Read more >
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