General News

Updated Advanced Primary Care Management information

April 30, 2025

Please be aware of an important change to the Cigna Healthcare® Medicare Advantage provider manual to include information on advanced primary care management reimbursement. Effective June 1, 2025, […] Read more >

Effective communication is key

April 21, 2025

While it is not a Five-Star Quality Rating System (Star) measure, how well providers communicate with their patients plays a significant role in other areas […] Read more >

Reminder: Cigna Healthcare Medicare Advantage is moving to Availity Essentials

March 28, 2025

Cigna Healthcare® Medicare Advantage is partnering with Availity Essentials™* for streamlined and enhanced online capabilities. Beginning April 1, 2025, you can start using Availity Essentials […] Read more >

Reminder: New rejection codes for Medicare Advantage claims

March 27, 2025

On December 5, our claim processing system for Cigna Healthcare® Medicare Advantage plans was updated to include new rejection codes. This may result in claim […] Read more >

Health equity resources for your practice

March 24, 2025

As a provider in the Cigna Healthcare℠ Medicare Advantage network, you have a deep understanding of the community you serve. There are a variety of […] Read more >

Tips to help you submit prior authorization requests quicker with the HSConnect provider portal

February 21, 2025

We are committed to helping reduce the time you and your office staff spend on administrative tasks. To ensure your prior authorization requests are processed […] Read more >

2025 Cigna Healthcare Medicare Advantage Provider Manual now available

December 3, 2024

The Cigna HealthcareSM Medicare Advantage Provider Manual for in-network physicians, hospitals, ancillaries, and other providers has been updated for 2025. The manual includes key regulatory […] Read more >

The value of the provider’s recommendation in flu vaccination

November 27, 2024

Flu season is here, with cases tending to spike in November, December, and January. As you know, vaccinations early in the season are encouraged, particularly […] Read more >

Cigna Healthcare Medicare Advantage – updated facility fee reimbursement information

November 21, 2024

Please be aware of an important change to the Cigna HealthcareSM Medicare Advantage provider manual to include information on facility fee reimbursement. Cigna Healthcare will […] Read more >

Appropriate antibiotic prescribing and education key to reducing antibiotic resistance

November 8, 2024

Cold and flu season is here, and with it comes an increase in patients with respiratory infections ranging from the common cold to respiratory syncytial […] Read more >

Cigna Healthcare Medicare Advantage update: Incorrect coding for dialysis services

September 17, 2024

We routinely review our coverage, reimbursement, and administrative policies for potential updates. In that review, we take into consideration one or more of the following: […] Read more >

Hurricane Helene and Hurricane Milton: Important information for health care providers

September 1, 2024

Cigna Healthcare is committed to supporting health care providers and their patients in the regions impacted by Hurricane Helene and Hurricane Milton. To ensure that […] Read more >

Identifying and preventing common coding errors

May 22, 2024

As part of our commitment to the health of our customers, Cigna Healthcare takes reasonable steps to ensure that claim coding is accurate and complete. […] Read more >

Resources for coding accuracy and efficiency

May 22, 2024

Accurate diagnostic coding can improve payment timelines, help ensure accurate recordkeeping, and ultimately contribute to better overall patient care. Specificity Specificity in both documentation and […] Read more >

Brand evolution migrates some emails to Cigna Healthcare or Evernorth Health Services

April 28, 2024

As part of our brand evolution under The Cigna Group, which includes the Cigna Healthcare℠ and Evernorth® Health Services brands, you may notice that some […] Read more >

Health Outcomes Survey: A look at patient-provider relationships

February 23, 2024

Health Outcomes Survey (HOS) season is here. Each year, we send the HOS to a random sampling of patients with Cigna HealthcareSM Medicare Advantage plans. […] Read more >

White coat syndrome: Why it matters

February 22, 2024

Patients who have a high blood pressure reading during a provider visit but a normal reading outside the office may suffer from white coat syndrome […] Read more >

Annual Medicare SNP MOC Training in a Snap

February 15, 2024

Cigna Healthcare can help you complete your annual Special Needs Plan Model of Care (SNP-MOC) training each year in 10 minutes or less. Our video […] Read more >

How are we doing?

Please let us know what you think of the Provider Newsroom information and news.

Contact Us